I had the opportunity to stay at the Hyatt Regency in Palm Springs. First, the location is hard to beat. This is the only major hotel that is on Palm Canyon Drive and literally within walking distance to all the restaurants, shopping and sights. Here comes the however - I really think that first impressions count. As I arrived I parked underground and the signs directed me to the parking garage elevator. The space was tired, scuffed and not reflective of a Hyatt Regency hotel. (Yes, I know it is a garage, but I want to point out it is part of the entire experience, which to me begins when I turn in off the street.) The elevator from the garage to the lobby is dirty, in need of a good cleaning and new paint and paneling. Once I arrived in the lobby, I knew I was in a Hyatt Regency. The space was cool, and fit in with the city.(As opposed to the drab outside) The staff was friendly and I had the key to my room in no time. Once again the elevator to my room was in need of maintenance. What's the matter Hyatt? The tough stuff is in the details! Your management should notice scuffs, damage and railing covers inside the elevators that are coming off! My stay was decent enough, although my room was supposed to have Queen beds, they looked more like Doubles.
- Official Description (provided by the hotel):
- Palm Springs' only all suite, newly renovated hotel located in the heart of the historic village. Just footsteps from shopping, restaurants, galleries, museums, casino and theaters. Enjoy a mountain or village view from your private balcony. ... more less
- Reservation Options:
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- Also Known As:
- Hyatt Regency Suites Palm Springs Hotel Palm Springs
- Hyatt Regency Palm Springs
- Palm Springs Hyatt