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“Most personable representative ever” 4 of 5 bubbles
Review of Clarion Hotel-Downtown Oakland

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Clarion Hotel-Downtown Oakland
Ranked #28 of 49 Hotels in Oakland
Atlanta
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Most personable representative ever”
4 of 5 bubbles Reviewed 2 January 2012

My experience was excellent! The hotel and rooms were nice, but the service from Chuancy Taylor, the desk clerk, was far beyond what I expected. Chuancy was very helpful from the time that I inquired for reservations until the time that I checked out. She was always happy and clearly made me feel like part of the family. She introduced me to other staff members, the owner of the attached restaurant, and even certain receptive guests. She recommended other places to visit, and provided directions, all with a smile. But mostly it was her outgoing personality and the way she greeted each guest like a new friend.

Rooms were clean and nice. No complaints.

  • Stayed December 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank M W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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205 reviews from our community

Traveller rating
    36
    78
    47
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    19
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Richland, Washington
1 review
5 of 5 bubbles Reviewed 6 December 2011

What a nice suprise! It was like a boutique hotel. The staff were super friendly. Especially Chauncey at the front desk. She was awesome!!

  • Stayed December 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level Contributor
177 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 bubbles Reviewed 19 November 2011

Had a business meeting in downtown Oakland and this small hotel was clean, one block off of Broadway and was far less expensive than the other major hotel in the area. There is a small coffee shop attached to the hotel that offered a nice breakfast and pleasant service. This is by no means a luxury hotel. Bare essentials but spacious room and bath. Only one elevator that was slow but you can always take the stairs. Good for one or two nights.

  • Stayed November 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank lislander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Port Orange,
2 reviews
4 of 5 bubbles Reviewed 18 November 2011

Excellent service from the maid service to the front desk clerk (Chauncy). The beds and the room was very small and when I booked the reservation I didn't think, of asking which size of bed they had but the service was excellent.

Room Tip: If booking be sure to get the right size bed in the room, even though there were 2 in my party I wou...
See more room tips
  • Stayed November 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tom W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
El Paso
1 review
5 of 5 bubbles Reviewed 15 November 2011

Chauncy was incredibly friendly and helpful when I stayed at the Clarion last month. She made the stay at this nice and convenient hotel even better.

The restaurant connected to the hotel is great and the woman who takes orders is super friendly, too.

Room Tip: Higher floor was best in terms of noise outside, given that it is downtown.
See more room tips
  • Stayed October 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank J S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Clarion Hotel-Downtown Oakland

Property: Clarion Hotel-Downtown Oakland
Address: 371 13th St, Between Franklin & Webster, Oakland, CA 94612-2636
Phone Number:
Region: United States > California > Oakland
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #28 of 49 Hotels in Oakland
Price Range (Based on Average Rates): €€
Hotel Class:2.5 star — Clarion Hotel-Downtown Oakland 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
Hotel is within walking distance to the Oakland Convention Center, BART Station, 8 miles from the Oracle Arena & Oakland Coliseum, City Hall, Federal Building, Alameda County Court House. 8 miles from Oakland International Airport (Take Bart from Airport to Hotel). Take Bart from Hotel to San Francisco.We have added parking, overnight rate $15. ... more   less 
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Also Known As:
Clarion Hotel-Downtown Oakland Hotel Oakland

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