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“Worst IHOP location ever”
Review of IHOP

IHOP
Ranked #78 of 100 Restaurants in Newbury Park
Cuisines: American
Restaurant details
Reviewed 22 April 2018

We used to go to this location frequently about 4 years ago, and it was good - standard IHOP food and good service. Then suddenly the service became terrible. Rude careless service. Everyone there only speaks Spanish and they hardly understand English. The food started coming out cold, burnt, or thrown sloppily on the plate. The pancakes shrunk. We haven't been for over a year now, and won't go back unless the management changes. I'm surprised it's still in business.

    • Value
    • Service
    • Food
Thank 91302Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 18 reviews

Reviewed 15 November 2017

It is so sad how far this restaurant's service and quality has fallen over the last several years. This simple breakfast took 25 minutes to get to our table, everything was cold, and everyone wanted to blame everyone else. Will not go again!

    • Value
    • Service
    • Food
Thank CostaYi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2017

This IHOP, like most, provides good diner quality food and a reasonable price, but here the service is poor (very slow). This IHOP is located in an out-of-the-way corner near a freeway off ramp but it is not easy to find, and it is seldom busy. However, the service here is poor because there is usually only one person available to sit patrons and take orders. Usual wait for a meal is minimally 15 minutes and often longer. Againi perhaps because of its location it does not clear enough financially to hire more wait staff

Thank malibuleo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 January 2017

It's going downhill rapidly. We were there in December and it took 3 tries for the waitress to get our water right because a couple of us asked for "water-with no ice" Water was served 10mins after being seated. 2 tries to get a double chocolate chip pancake right! It didn't have chocolate chips in it the first time. Hash browns were not cooked properly and you could totally tell they came from the prepackaged frozen stuff. I wouldn't go back to IHOP and it may nto just be this location

Thank Rupa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2016 via mobile

Stopped here the morning after we landed in LA from Scotland and was even better than I remember.
Service was excellent, food just as awesome.
Thanks guys

Thank TartanTam2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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