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All reviews sweetie pies river view general store breakfast in bed napa river plaza building old mill egg sandwich within walking distance breakfast delivered keurig coffee maker wine tasting every morning turn down service loved this hotel gas fireplace location is great
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Reviewed 22 May 2018

We spent 3 nights here last weekend. The building is in a good location downtown but the photos really overstate the quality of the rooms. We had looked at 2 different rooms while we were here and both were below what you would expect for this price point.

Date of stay: May 2018
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank EastRiverGuide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew Q, Director of Guest Relations at Napa River Inn at the Historic Napa Mill, responded to this reviewResponded 24 May 2018

Good Morning John,

Thank you for taking the time to share your experience with us. We certainly do not want to mislead our guests in any way! Looking at the reservation it looks like we showed you two of our Standard King rooms.

For a future stay we recommend booking one of our Deluxe rooms, the Plaza Deluxe being the most popular. This room is about 70 square feet larger than the Standard and features a Fireplace, View of the Napa River and Balcony.

Hopefully we will have you with us again soon!

Cheers,

Matthew Quisenberry
Director of Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2018

Wonderful hotel! We stayed for 4 nights. Everything was excellent. Staff, food, rooms - everything and everyone was amazing!
They even had a wine tasting event for us on Friday night. So great!
I will absolutely stay here again next time I am in Napa.

Date of stay: May 2018
  • Trip type: Travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank LAR_AMR_CNR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2018 via mobile

Stayed at the Napa River Inn 4 nights...service was excellent starting with complimentary wine at ck in and complimentary room service delivery of pastries and coffee from Sweetie Pies each morning.
Laurie was exceptional as concierge recommending best wineries and restaurants for my first visit to Napa. She arranged Tyler at Napa Native as our designated driver for a great best of, off the beaten path winery tour one day.
I choose this hotel partly for the location as it is just a 2 blocks to downtown Napa and the river walk area.
Great experience all round...no complaints.
Try the optional breakfast sandwich at Sweetie Pies...yum.

Date of stay: May 2018
Trip type: Travelled as a couple
1  Thank David A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2018

We loved our stay along the Napa River. The location was so convenient and offers so much right on property... great dining at Celedon...a wonderful bakery in Sweetie Pies...great shopping at the Napa General Store. The service we received while there was first rate and everyone was extremely knowledgeable and helpful. I would absolutely return on our next visit to Napa.

Room tip: Loved our room with the balcony overlooking the Napa River.
Date of stay: May 2018
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank Lori G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 May 2018

Highly recommend Napa River Inn; perfect location with close proximity to many Napa restaurants & shopping; an easy walk to Oxbow Market. Our room was in the Plaza Building - we overlooked the Napa River; had plenty of room and enjoyed our balcony for wine time one afternoon. So many little extras in the way of amenities: toiletry items in large bottles w wonderful scent; complimentary coffee, tea, chocolate, etc and the included breakfast from Sweetie Pies is awesome!! Efficient, friendly staff from reservations thru our stay & check-out as well as follow-up. We were somewhat frustrated w. slow Wi-Fi at times but could have been our room location (tucked in a corner); I understand from hotel personnel this is something they are updating. We plan a return to Napa & Napa River Inn is definitely on our list for a return stay.

Date of stay: April 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank LolaBeach2524
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew Q, Director of Guest Relations at Napa River Inn at the Historic Napa Mill, responded to this reviewResponded 11 May 2018

Good Morning! There are so many great things you've mentioned in your review. Thank you very much for taking the time to write about your experience with us.

We are happy you enjoyed your time with us! Regarding the WiFi, you are absolutely correct. We now have fiber optic cabling throughout the entire property and the new WiFi system went online just recently. We anticipate during your next stay you won't even remember WiFi connectivity being an issue!

Thank you again for staying with us! We hope to have you with us again soon.

Kind Regards,

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