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All reviews san jose breakfast room close to downtown best westerns comfortable bed convenient location quiet area breakfast was included on site restaurant yogurt ceiling fan easy access nice place to stay i highly recommend this hotel would stay here again silicon valley front desk staff
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Reviewed 10 November 2015 via mobile

The hotel was very nice. Modern inside. We had a one day event to go to in Campbell and they were very nice about a very late check in. On a diamond member with Best Western and this one I will stay at again if in the area.

Date of stay: November 2015
Trip type: Travelled as a couple
Thank Tcard2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gavin M, Manager at Best Western The Inn Of Los Gatos, responded to this reviewResponded 25 November 2015

We're so glad you had a comfortable stay! Thanks for the support. We hope you'll come by again next time you're in the area.

Best,
Gavin, General Manager

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Reviewed 5 November 2015

Room is clean and comfy. centrally located....about 1 mile from downtown. Shower head is low so it could be a problem if you are super tall. Was disappointed the pool was always in the shade. They offer free wifi but I was never able to connect to it.

Date of stay: November 2015
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
Thank D Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gavin M, Manager at Best Western The Inn Of Los Gatos, responded to this reviewResponded 19 November 2015

We're glad you had a comfortable stay, but it's disappointing to hear that you couldn't connect to our WiFi. If you ever have any problems like that, feel free to ask our front desk for help. We hope to see you again next time you're in town.

Best,
Gavin, General Manager

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Reviewed 20 October 2015

Los Gatos is a charming town. The Inn is a 10 minute walk across HWY 17 from downtown. We arrived a little early, 11AM, and the front desk receptionist was very concerned because she wasn't allowed to check us in until 12PM. It was evident the Inn was not fully booked however, we waited in the lobby and were given a room on the second floor. IT was a very comfortable and clean room. The furnishings were modern and spacious. The only odd thing we noticed was the proximity of the toilet to the sink, it was odd. I was grateful for the iron in the closet and the bed was extremely comfortable. I also liked the Kurig coffee maker in the room and lobby, as well as the fresh baked cookies in the lobby. I would have appreciated an early check-in accommodation, but we got the feeling it was lack of experience, not rudeness, that made us have to wait the hour. Breakfast was fine, nothing fancy. We've stayed at the Lodge across the street and definitely enjoyed The Inn a great deal more. We will stay here again in the future.

Date of stay: November 2014
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Taylor R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gavin M, Manager at Best Western The Inn Of Los Gatos, responded to this reviewResponded 2 November 2015

It's great to hear that you were comfortable and content during your stay, Taylor! Thanks so much for the support. We hope you'll crash here again next time you're in town. As for the bathroom, 1960's architecture at it's finest!

Until then,
Gavin, General Manager

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Reviewed 15 October 2015 via mobile

Had several concerts back to back at the Mountain Winery and this place offered a location near by without breaking the bank. I love how best western has revamped their rooms. They have certainly kicked it up a notch... Don't hesitate to stay overnight.

Date of stay: August 2015
Trip type: Travelled as a couple
Thank uama1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gavin M, Manager at Best Western The Inn Of Los Gatos, responded to this reviewResponded 22 October 2015

We're glad you decided to stop by! It's always our goal for you to leave well rested and well fed. We hope to see you again soon.

Best,
Gavin, General Manager

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Reviewed 13 October 2015

My daughter lives in Los Gatos and was getting married. Family and friends rented 7 rooms at this BW. We all had a good experience at the motel. My husband enjoyed the pool and the touch screen map in the lobby. I enjoyed the iced lemon water in the lobby. It was great that we could all eat breakfast together in the mornings. Everything was clean and in working order. Only complaint was a noisy trash truck picking up a dumpster at 3:30 AM one morning.

Date of stay: October 2015
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Jill B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gavin M, Manager at Best Western The Inn Of Los Gatos, responded to this reviewResponded 22 October 2015

It's wonderful to hear that your family had a comfortable stay during your daughter's wedding, Jill! We always want to be accommodating during such important times. We hope to see you again next time you're in town.

Best,
Gavin, General Manager

p.s. 3:30am? I don't think the utility companies start that soon, but I'll look into it!

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