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“Great downtown hotel” 4 of 5 bubbles
Review of Hilton Checkers Los Angeles

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Hilton Checkers Los Angeles
Ranked #57 of 347 Hotels in Los Angeles
GreenLeadersSilver level
Nashville, Tennessee
Level Contributor
3 reviews
“Great downtown hotel”
4 of 5 bubbles Reviewed 1 April 2012

Great rooms, breakfast was included & service was excellent. We were whisked to the train station by the hotel limo. Weekend was best for a leisure visit. We will return.

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mark h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,188 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (169)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 30 March 2012

NOT a good experience. From the time we arrived with no bell assistance unloading our car to waiting for 10 minutes for someone to staff the bar, this place didn't "work." Once the bartender arrived and was told by another waiting party that I had been waiting longer, he took my drink order but then STILL filled the other party's order first, saying it was quicker. The hotel just seem understaffed.

The first room that we were given was dark and small, facing a wall. Not only that, but when we returned later, it had a terrible odor. We were moved to another room that was nicer, but later saw there were blood stains on the pillowcases. Housekeeping came quickly, and the management was appropriately apologetic. We were also offered complimentary breakfasts for our full group. This was a good gesture, but frankly, I'd never stay there again (and we are Hilton Honors members and used Points for our stay).

My downtown choice, hands down: the Omni.

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank unstoppable-2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Checkers02, Director of Sales at Hilton Checkers Los Angeles, responded to this review, 11 April 2012
Thank you for your candid feedback. We have launched a full investigation regarding your experience.

We pride ourselves on a high level of service and it is extremely disappointing that was not an experienced during your stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minden, Nevada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 27 March 2012

Hilton Checkers downtown, great location next to the public library. We brought our golden retreiver and they were very welcoming and helpful finding outdoor dining and parks. Valet is quick. Would have liked the bathroom to better maintained, not quite up to Hilton standards. Service was very good!

Room Tip: We were on the 5th floor and traffic was very loud. Higher floors might be quieter.
See more room tips
  • Stayed March 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank familyoffourlovetrav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Checkers02, Director of Sales at Hilton Checkers Los Angeles, responded to this review, 2 April 2012
Thank you for the valuable feedback …. It is great to hear that our staff made sure you felt welcome !

However it was extremely disappointing to hear that your bathroom was not maintained to the level we pride ourselves on. This feedback has been shared with our housekeeping team to ensure the utmost in care is taken in cleaning our guestrooms.

We hope to see you again soon !
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pittsburgh, Pennsylvania
Level Contributor
349 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
4 of 5 bubbles Reviewed 27 March 2012

I love this little hotel in downtown Los Angeles. I have stayed here several times while traveling for work and always find it a bit calming and homey. The beds are really really comfortable, which makes it hard to wake up! The building is older, making the walls and floors thick enough that you do not hear the neighbors or hallway noise. They have in-room coffee and a restaurant, although I have not eaten there. Nice bathroom amenities and a strong shower. The room I had this trip (315) was large and had a nice work desk area although the view was a concrete wall. There is a strong fragrance in the hallways that sticks in my nose and makes me a bit queasy - trying to mask the odor of an older hotel perhaps. The location is close to many office buildings but not very close to Staples Center or other attractions.

Room Tip: Be a Hilton Honors member for better room
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  • Stayed March 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Live2traveldaworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level Contributor
192 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
3 of 5 bubbles Reviewed 16 March 2012

The Hilton Checkers is right downtown LA. It is a smaller Hotel ,compact and well put together.
The only problem is that it is and older property. I would rate it 3 and a half stars because of this.
Curiously the room and the restaurant smelled like fabrize or some kinda freshener squirted all over the place. The closet in my room had a weird oder so I told the front desk and it did improve. You have to pay parking cause there is no place to park your car but valet service was good. I will say that everyone that work there was 4 star. They were friendly and gave good service in whatever job they were doing.
If you are a foodie like me I would not eat at the restaurant there are too many other Great place in downtown to eat rather than in your Hotel.
The rooms were nice but a little worn in places. If they did a updating of rooms this place with its level of service would be a 4 star easy.
The bar had great service and the seafood cocktail is one of the best I've had at a bar.

Room Tip: Ask for a quiet room
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  • Stayed March 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TropicalTommy11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Checkers02, Director of Sales at Hilton Checkers Los Angeles, responded to this review, 20 March 2012
Thank you for taking the time to give us valuable feedback on your recent stay. Overall it sounds like you did have an opportunity to enjoy certain aspects of the property.

You are correct that Hilton Checkers is a historic hotel and the structure of the building does date back to 1920. However, we take great pride in ensuring that our interior remains “up to date”. From the complete renovation of the property that was completed less than 3 years ago, to our new bedding and mattress that was completed in the 1st quarter of this year.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Checkers Los Angeles

Property: Hilton Checkers Los Angeles
Address: 535 South Grand Ave, Los Angeles, CA 90071
Phone Number:
Region: United States > California > Los Angeles > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#17 Green Hotel in Los Angeles
#20 Luxury Hotel in Los Angeles
#27 Family Hotel in Los Angeles
#35 Business Hotel in Los Angeles
#51 Romantic Hotel in Los Angeles
Price Range (Based on Average Rates): €€€
Hotel Class:4 star — Hilton Checkers Los Angeles 4*
Number of rooms: 193
Official Description (provided by the hotel):
Hilton Checkers Los Angeles Hotel is an historic hotel in Los Angeles that dates back to the 1920s, fully restored to its original splendor. The full service Hilton Checkers Los Angeles Hotel in downtown Los Angeles offers extensive hotel luxuries combined with an intimate ambiance and personalized service unlike any other Los Angeles hotel. One feature not to be overlooked: A stunning rooftop deck showcasing a breathtaking view of the Los Angeles skyline, a perfect setting for receptions or romantic getaways. ... more   less 
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Also Known As:
Hilton Hotel Los Angeles
Hilton Los Angeles
Los Angeles Hilton

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