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9 - 14 of 867 reviews
Reviewed 4 October 2018 via mobile

I stayed here for 10 days.
ROOM: very large spacious airy room with balcony. Couch. Comfortable bed.
SERVICE: the staff are well trained to be nice. Beginning from the Valey staff they treat you with VIP service never waited for my car more then 3 minutes.
RESTURANT: staff are so kind and nice. You feel like they are all there just to please you.
There food is made by real professional stuff so tasty the flavorful
Then the front desk staff and Managment team are so accommodating they made sure to go an extra mile to make me happy and to make my stay a true pleasure
Oh!! Before I forget, The massage on the balcony was worth $1 million please see below pictures

Date of stay: September 2018
Trip type: Travelled on business
Thank aron g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2018 via mobile

Very unprofessional staff. Rude to say the least and the management doesn’t even return phone calls to address an issue. Worst hotel ever, don’t waste your money here, stay over at the SLS instead. Left multiple messages for a GM to reach out to me during my stay, never happened. Front desk manager was rude and condescending. Rooms are loud from street traffic. Avoid this place and save your money.

Date of stay: September 2018
Trip type: Travelled with friends
1  Thank kewlhunting
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2018 via mobile

Beautiful room with lots of natural light dual sink bathroom super spacious. Spectacular service, my things were in perfect order when I returned to my room everyday. I received a lovely welcome amenity of petit fours. It’s the small things that count and every small detail counts. The pool is lovely and so is the food and cocktails served. Every need is anticipated and met. The staff is super attentive and bright. Everyone is happy to be there and it comes across in the service. Will definitely be back.

Date of stay: October 2018
Trip type: Travelled on business
Thank 249gisselm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2018 via mobile

Stayed here for a week on a business trip and would highly recommend this hotel.
Situated in a good spot of Beverley Hills, it’s close by to some stores, urth cafe and restaurants Only a 800m walk away. Santa Monica is only 10km away, so it’s a short ride or cycle to the beach as well, and pretty convenient for the airport.
Pool area is small but plenty of seating space for cocktails in the sun. It closes early too so it doesn’t create noise at night for guests.
As for the rooms, they’re a great size. Beds are comfy and there’s also a seating area and work desk. Bathrooms also clean, and feature a rain shower. Balconies are a good size, and I’d suggest getting one facing Beverley hills side.
On the 12th floor there is a big space, which we used for meetings during the week. The views here are excellent as the windows are high and stretch around the top floor.
Service here is also good. Didn’t have to stand in line long to check in or out, bar service is quick.

Date of stay: September 2018
Trip type: Travelled on business
Thank GavinWongUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2018

I really enjoyed the front desk service they where very helpful and so where the valet parking people. Its always nice to get a welcome drink. Nice pool and ok gym. Well located a few blocks from the happening area in Beverly Hills.

Room tip: Try to get a room on the high floors for a better view.
Date of stay: August 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank AlbertoMay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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