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All reviews splashes restaurant tower room there is no air conditioning sound of the waves ocean front high tide ocean breeze special occasion beautiful room get away southern california the ritz romantic getaway shops and restaurants beach access splashed surf
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35 - 40 of 2,663 reviews
Reviewed 28 June 2022

We thoroughly enjoyed our stay here. The Tower Corner room opened right onto the waves crashing and lulled us to sleep each night. Staff was helpful, dining options delicious, great bed. The location was great-we walked everywhere!

Date of stay: June 2022
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Review collected in partnership with this hotel
1  Thank christinep742022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Pamela H, Other at Surf & Sand Resort, responded to this reviewResponded 30 June 2022

Hello Christine:

We are so pleased you enjoyed your recent stay and all that we have to offer.
Thank you for letting us and other travelers know what to expect when our guests.
Please let us know when you are able to be with us once again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2022

The Surf and Sand Resort was amazing! We were treated so well by all of the staff. The room was spacious and we had a direct ocean view. The bed was comfortable and the amenities were great. We will definitely return to this special place.

Date of stay: June 2022
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Review collected in partnership with this hotel
1  Thank johnmP793IO
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Pamela H, Other at Surf & Sand Resort, responded to this reviewResponded 30 June 2022

Hello John:

We are so pleased that you enjoyed your recent stay at Surf & Sand. Thank you for
the compliments of our views, spacious room and amenities. We look forward to your
return to our "special place."

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Reviewed 26 June 2022

Awesome location but what put it over the top was the staff. Great food, amenities and location. Amazing beach and staff to make your experience unforgettable. Located near restaurants, live music & shops.

Date of stay: June 2022
  • Trip type: Travelled on business
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Review collected in partnership with this hotel
Thank Joanne L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Pamela H, Other at Surf & Sand Resort, responded to this reviewResponded 30 June 2022

Hello Joanne - thank you for your glowing review of your recent stay at Surf & Sand.
We are so pleased you enjoyed all that we have to offer. We look forward to your return.
Please reach out directly for any needed assistance.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2022

I'm shocked at all the positive reviews. This is a "fancy motel." And that is putting it in a nice way. Rooms are gross and outdated, not even a water in the room. Service is honestly terrible, they don't make you feel welcomed. I am honestly shocked that this place costs upward of $700-$900 a night. The suites may be nicer but where I stayed it was not. I have also heard that some of the rooms don't have AC - yikes! I've stayed in "nicer" Times Square hotels, and that's saying a lot. I understand the views and the location are fantastic but if you're going on vacation, your stay should be fantastic as well and this place just doesn't cut it.

Room tip: Don't let them put you in a room on the Catalina Terrace
Date of stay: June 2022
  • Trip type: Travelled on business
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Thank mi945
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Pamela H, Other at Surf & Sand Resort, responded to this reviewResponded 30 June 2022

Hello Mi:

Thank you for providing feedback regarding your recent stay. Our sincere apologies that we did not
meet your expectations and felt slighted, which is very unusual. Please be assured that your comments
are shared with our entire executive management team to address for improvements. A renovation of
the entire resort has been in the planning stages for quite some time, to which we are looking very forward.
Please contact us directly for any needed assistance.

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Reviewed 20 June 2022

Had booked a room with a view of the pool and ocean. Our view was of the roof of the bar below and could not leave the doors open to enjoy the ocean air without pigeons invading. Hotel is amazing and usually top notch. Never let them put you in room 318 unless you want to be disappointed.

Date of stay: June 2022
  • Trip type: Travelled on business
    • Value
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    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank bradc0071978
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Pamela H, Other at Surf & Sand Resort, responded to this reviewResponded 22 June 2022

Hello Brad:

Our sincere apologies that you did not enjoy your recent stay. Please call upon us directly when you
are able to return so that you are assured you are located in the room type you desire. We look forward
to your return!

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