I appreciate that the hotel does a great job of explaining all the amenities (or lack of amenities like air conditioning). My initial room was nice and cool as it was on the east side of the hotel. Unfortunately, it did not have the desk I needed. The first person I spoke to about switching rooms told me they were completely sold out and there were no rooms to switch to.
After parking my car in their lot a different person was at the desk and I asked him. He totally understood and moved me to the same level room with a desk. I didn't ask why I was told no initially, I was just grateful for the desk.
I will say this room was a bit warm as it was on the west side. I did open two windows however neither had screens. One I had to prop open with a towel unless I wanted it to be really open (using the preset rungs), which felt a bit exposed for me.
I did appreciate the free coffee and water during my stay.
Every staff member I spoke to was pleasant, including the gal at 5:30 AM when I went to get hot water.
The bed itself was very comfortable and I also appreciated the mini-fridge.
I would stay here again, but most likely stay on the east side of the building during the summer months.