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Reviews (299)
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All reviewswoods coveacross the streetmanager gregthe general managercontinental breakfasthardwood floorspacific highwayhotel motelyogurtwalking distanceother hotels in the areaearly checkbest kept secretrooms are smallsouthern californiaroad noisesan diego
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Reviewed 29 September 2017

I cannot say enough about this hotel. From the moment we checked in, the staff was so pleasant and personable. In particular, Gregg, the GM, who went out of his way to make certain that my husband and I received the best room at the absolute best rate. We were made to feel more like family rather than the average hotel guest. The rooms were clean and cozy, the beds were very comfortable and the maid service was phenomenal!!! Would recommend to anyone visiting Laguna.

Room Tip: ROOM 118 was amazing. Very private and had beautiful view of the ocean
  • Stayed: September 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank harveyn421
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 3 December 2017

We are so pleased to hear that you felt more like family than a standard hotel guest. We truly strive to make each guest feel welcome when they stay with us here at Laguna Beach Inn. We hope our cleanliness, best rates for the value, and hospitality enhances your visit to one of Californias most beautiful beach coastlines.

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Reviewed 21 September 2017

this is a terrific hotel. its a little older but very well cared for. nice and close to the beach.

it does get a bit noisy at night with the road noise though, so be careful picking a room.

there is a great balcony there, you can see the ocean.

the staff is SUPER-FRIENDLY!

my only complaint is the internet was really slow, surprisingly.

  • Stayed: September 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank arizona-mark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 3 December 2017

We are so pleased to hear that you thought we were TERRIFIC! Thank you for taking the time to help us improve our hotel that we are so proud of! We hope when you come to our amazingly gorgeous Laguna Beach, you'll think of Laguna Beach Inn.

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Reviewed 21 September 2017

Location if you visiting the beach, perfect. Hotel size medium, giving you a personal, quaint, charming feel, we love it. Service from staff, personal and anything we may needed, outstanding. We received beach towels, beach chairs and sun umbrellas to use by the beach without extra charge, awesome. They also have a trolley to take you to the beach, great. Breakfast is small but serves all your necessities; juice, coffee, muffins, pastries, yogurt, fruits, suited us fine. We prefer a small breakfast and loved picking a different restaurant every night, wonderful. This was our second stay and we will be back, can't wait! Kozak Family from Texas!

Room Tip: We stayed there twice and all were quite, cozy and sunny to us. We also visited after holidays were over.
  • Stayed: September 2017, travelled with friends
    • Location
    • Rooms
    • Service
1  Thank Jacqueline K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 3 December 2017

We love that you think we are perfect! We strive to offer hospitality and the best service for your comfort. A lot of guests also say that they enjoy our free beach towel service, chairs and umbrellas. We are proud that this was your return visit and that you can't wait to be back at the Laguna Beach Inn again!

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Reviewed 24 August 2017

No--I can't recommend this motel. Pros: Location across the street from beach access and price. Cons: The amenities in the rooms are minimal. Don't expect ANYthing other than a bed and a bath. My family reserved two rooms for two nights: A "Standard King" for our young adult son and a "Queen Jacuzzi" for my wife and I. At night, we learned the motor in the jacuzzi was completely dead, so it was nothing other than an oversized bathtub. In the morning, the card-reading lock on the door completely failed, so the room could only be opened by a person ALREADY in the room or by propping the door open. Attempts by management to remedy the situation were mediocre at best. First we were offered a "more expensive" room with two twin beds at "no extra charge." This was NOT the solution for a couple who had reserved a Queen and were already disgruntled by the broken jacuzzi. We chose to leave and seek shelter elsewhere. The manager assured us we would not be charged, but this was a lie: We were still charged for the single (unsatisfactory) evening we slept there. Fortunately, we lucked into a room at another Laguna area hotel which was better in every way. I highly recommend paying a little more and getting MUCH more for your money at another hotel/motel.

Room Tip: ALL the rooms require going up at least a few steps.
  • Stayed: July 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank C M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2017 via mobile

This is a very basic old motel, with tiny rooms and no service. The bathroom was bigger than a room! The furniture looked like garbage. The breakfast was a joke. There was nothing, just cheap cereal and muffins. One day they ran out of milk, so even that option was not available. The hot water was under the lock so every time you want to make a tea, you have to run downstairs to the réception to fetch someone to get you hot water. They say its for the guests' safety. The only positive thing is that it is close to the Beach . For over $200 per night there are much better options to stay in Laguna Beach.

Stayed: August 2017
1  Thank kate191
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 3 December 2017

Thank you for constructive criticism.We are under new management since your last visit. We have made many new improvements and renovations to the property. As for the continental breakfast, we have added to the menu and guests can now self-serve themselves hot water next to our gourmet coffee. Also, guests are now enjoying the new breakfast area, which is now right next to the front desk. Many guests have reviewed positively and said they felt like part of the family and not just a standard guest. We appreciate you taking the time to let us know how to improve our hotel that we are so proud of!

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