I love the concept of Souplantation but the quality of the hot food continues to deteriorate while the price of the meal continues to increase. The salad bar is great when it is stocked and clean. The mac & cheese can be sad to look at as well as the 'pizza bread'. Don't know how or why those two items run low or are absent. If they are popular - make it more often. It is a great place for someone who doesn't eat meat because there is little to no meat in the hot dishes. I basically go for the salad bar and the self service ice cream machine. There is ample space for strollers/wheelchairs and other ambulation devices. The staff that stocks the salad bar are not very friendly but the staff that clean up the tables are usually pretty nice and accommodating.