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All reviews breakfast bar place to stay warm cookies pancake making machine bed was comfortable room amenities bagels wi fi pool area front desk staff hie stellar hairdryer microwave
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Reviewed 12 August 2018 via mobile

I stayed here for a weekend for a wedding nearby. Pretty nice hotel. Decent size room with good in-room amenities such as fridge, microwave, coffeemaker and hairdryer. Bed and pillows were very comfortable. The free breakfast was nice and had a decent amount of options although I wish there was more fresh fruit, what they offered did not appear very fresh or appealing.

One negative to this hotel is the horrible quality paper goods in the room. Toilet paper is 1-ply and the tissues are extremely rough.

Date of stay: August 2018
Trip type: Travelled with family
Thank SarahS547
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
holidayinnjacksonca, Hotel Manager at Holiday Inn Express Hotel & Suites Jackson, responded to this reviewResponded 14 August 2018

Hello Guest,

Greetings from the Holiday Inn Express Inn & Suites,Jackson.
At the outset, let me thank you for staying with us and taking valuable time to give us a feedback.
Your comments are much encouraging, but of course guide us for improvement.
We shall definitely try to make your next stay still awesome.
Appreciate your patronage.

Sincerely,
Hotel Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2018

Very clean facility. Nice rooms, comfortable beds, good wi-fi, friendly helpful staff. Lots of safe parking. Good location with places to eat and shop nearby. Enjoyed my stay and would stay here any time I visit Jackson.

Date of stay: July 2018
  • Trip type: Travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank sfoxe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
holidayinnjacksonca, Hotel Manager. at Holiday Inn Express Hotel & Suites Jackson, responded to this reviewResponded 3 August 2018

Dear Guest,

Thanks for the stay at the Holiday Inn Express Hotel & Suites,Jackson and the great feedback.
It is really encouraging that everything matched your expectations.
We feel proud when we get such reviews and motivate us to serve better.
Look forward to welcome you again.

Sincerely,
Hotel Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 May 2018

My husband and I stayed at Holiday Inn Express over the past weekend, and we couldn't be more impressed. This is a hotel vitally interested in providing hospitality at its best. Check-in went quickly, room decor was lovely, everything was clean, and the bed was comfortable. The free help-yourself breakfast bar was the most extensive I've ever experienced, with hot or cold entrees and lots of beverages from which to choose. I even had the fun of trying out the instant pancake-making machine!
In conclusion, I highly recommend the Holiday Inn Express in Jackson. Wouldn't travel be wonderful if every hotel/motel strove for the same stellar level of hospitality?

Date of stay: May 2018
Trip type: Travelled as a couple
Thank KayinCal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
holidayinnjacksonca, Webmaster at Holiday Inn Express Hotel & Suites Jackson, responded to this reviewResponded 4 July 2018

Dear Guest,

Thanks for your kind comments. I’m very pleased you enjoyed our clean rooms, comfortable beds and quick check inn. I am glad you will recommend us to others.. We look forward to having you with us again soon.

Sincerely,
Hotel Manager

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Reviewed 22 April 2018 via mobile

We stayed at this hotel for two nights.
It's newly remodeled and has very clean modern rooms. The beds are comfy. Front desk staff is very helpful. The pool area has a nice waterfall and a cement patio area.
The lobby is well lighted and the breakfast area is large and comfy. Breakfast has a nice mix of warm and cold foods. There were lots of choices. Warm cookies are available for evening fare if you are lucky enough to get one. The Holiday Inn is in the central part of town in a good location. Definitely recommend.

Date of stay: April 2018
Trip type: Travelled with family
Thank Cynthia K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
holidayinnjacksonca, Hotel Manager at Holiday Inn Express Hotel & Suites Jackson, responded to this reviewResponded 14 August 2018

Dear Valued Guest,

Thank you for choosing the Holiday Inn Express Inn & Suites,Jackson.
It is nice to know that you enjoyed the stay and services.
We are looking to improve our overall services still better.
Definitely we are improving a lot and we look forward for your next stay so that you can experience it.

Regards
Hotel Manager

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Reviewed 25 March 2018

Has a very clean room,king sized bed,on the 2nd floor,quiet,bed made every day and supplies restocked if we needed them.Friendly staff at the desk and in the breakfast bar area.Breakfast bar was well stocked with cereals,muffins,bagels,yogurts,fruits,etc.The person doing the breakfast bar did an amazing job while we stayed there.Also enjoyed the coffee,tea,cider drinks available 24 hours a day.Had amazing chocolate chip cookies,soft and great tasting every night around 6 pm. Highly recommend this hotel if you will be in the Jackson area!!!

Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Lainers60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
holidayinnjacksonca, Hotel Manager at Holiday Inn Express Hotel & Suites Jackson, responded to this reviewResponded 14 August 2018

Hello Guest,

The Holiday Inn Express is really privileged to have you as our guest.
We are really overwhelmed to see your feedback.
Our team is feeling very much proud of what they did to offer you genuine hospitality.
Eagerly looking for your next visit and we shall pamper you with a still better hospitality.

Warm Regards,
Heather Spice Management

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