My husband and I have stayed at this hotel many many times. This time was different and not in a good way. I will say the staff was great and the common area was clean.
Here are a few of the not so good changes...
The elevator wasn't vacuumed for 3 days and there was lots of stuff in the floor. When I saw that I was surprised because in the past it was always clean. So it made me pay better attention to things. The same black hair was on the wall of our shower for all 4 days. In the past there was lots of options for breakfast and they have discontinued offering almost 1/2 the items. Things like cottage cheese, cut up fruit, cheese for you eggs, potatoes, I think they had salsa as well I personally never used it. We decided to leave 3 of the 4 days to get breakfast elsewhere. We always had breakfast there in the past. I had to go to the front desk and ask every day for a second coffee packet so my husband could also have coffee in our room. Lastly when they came in to make up the rooms they did not replace the soap, shampoo. I did mention it to the manager and it got a little better but I didn't get everything until the 4th/last day.... I pay the same price whether it is my first day or last so I should get the same service. I save the small soaps etc for my local homeless shelters so they are important to me. It looks like they are doing everything to save pennies and lowering the value of the location.
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- Also Known As:
- La Quinta Inn And Suites - Hayward Oakland Airport Hotel Hayward
- La Quinta Hayward
- Hayward La Quinta