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“BlueJay”
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Very good
12 reviews
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Overview
Holiday Rental House -
3 Bedrooms, 2 Bathrooms, Sleeps 6
Guerneville, Sonoma County, California

Reviews from our community

Very good - based on 12 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Lindsay T
Oakland, California
1 review
“Great Place, few issues”
Reviewed 14 October 2014 for a stay in October 2014

Overall I really enjoyed my stay at the Blue Jay Hideaway - the place was lovely, clean, beds were comfortable, and the hot tub was enjoyable. Short walk into town (5 mins) and to the beach as well. The water was very low however, perhaps due to the drought so no real swimming and enjoying of the river.

We did have 2 issues with the stay. One - the downstairs toilet was backed up when we first arrived and basically out of use for our entire stay. We called the office and they did send someone to check it but were unable to fix it. The communication between the rental office - Russian River Getaways and us was sort of poor. They never informed us that they couldn't fix it so we didn't know they had come by. We also weren't sure why they couldn't call a plumber. They also didn't offer any sort of compensation for this (some $ off the rental, credit, or anything) which I found surprising since we arrived with only the upstairs toilet working. We were 6 people so only having one toilet was not ideal but we made it work. Not sure still why the rental office didn't compensate or communicate well with us about the broken toilet. Communication before our stay and the booking of our stay had been easy.

The other issue was that the netflix on the TV didn't work. Also the TV package is only basic cable. We wanted to watch a ball game and were unable too. So if you are planning on coming and catching some sports games realize that unless its local you may be out of luck. The check out time is 11 am which is kind of early for packing up a house.

Minus the toilet and the net flix not working, we had a lovely stay. I would definitely recommend the house, but perhaps not the rental company.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location, Hot Tub
Liked least: Toilet being broken
Travelling group: Friends
Your age range 25-34
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2014 for a stay in June 2014

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Young singles Friends getaway
A romantic getaway Families with young children
People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
SF
Reviewed 8 May 2014 for a stay in April 2014

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
A romantic getaway Older travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
8 May 2014
Thanks so much for your review of Blue Jay. It is a great home in a great location, and we're glad you enjoyed it. We will get right on the repair of the blinds and apologize for the inconvenience. -Rachel
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
CA
Reviewed 19 September 2013 for a stay in September 2013

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
Luxury-minded travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
19 Sep 2013
Thanks so much for the great review. This is an awesome house that really lets you enjoy the best of Guerneville. If you leave a belonging, we ask you to pay to ship it, which seems reasonable, considering we pay someone to go to the house to retrieve it for you, pack it up and take it to the post. -Rachel
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Hercules
Reviewed 5 September 2013 for a stay in August 2013

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
5 Sep 2013
Our apologies for the cleaning issues and the rudeness. We've cleaned house, replacing the cleaner and the employee you spoke with, for this and other similar issues. We take all complaints seriously and will make every effort to solve your problem. We'll make sure any mold issue is resolved. -Rachel
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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