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All reviews lake natoma sutter street historic downtown american river third floor stay there again great area coffee pot quiet location within walking distance hot tub nice pool bed was comfortable hotel staff wedding trail sauna
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Reviewed 23 November 2017

Right adjacent to the Lake and in historic downtown Folsom, this Hotel makes the town walkable and easily accessible. Beautiful location, big clean rooms, helpful staff and reasonable prices. A real winner!

  • Stayed: October 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank erikberry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patricia85, Director of Sales at Lake Natoma Inn, responded to this reviewResponded 24 November 2017

Thank you! We look forward to welcoming you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 November 2017 via mobile

The hotel has a lot of possibility, with its amazing location and proximity to downtown full Sun. However, the maintenance on the hotel is lacking, and the coffee pot and microwave situation should be improved.

Stayed: October 2017, travelled on business
Thank Lisa I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patricia85, Director of Sales at Lake Natoma Inn, responded to this reviewResponded 17 November 2017

Hello Lisa,
Thank you for your comment. It woujld be helpful if you could give me some specifics re maintenance issues--and the coffee maker and microwave. That way I can address the items with the appropriate people.
Patricia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 November 2017

thankfully i booked this on AMEX so i will get a refund. Booked this for an employee who had to leave a night early for a family emergency. they said they wouldnt charge for the last night and did it anyway. manager doesnt really care. "we dont have any record of that and there is nothing i can do...."

  • Stayed: November 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank AnthonyWestfall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2017 via mobile

Hotel location ideal. Just park your car and walk to fun shops and great dining downtown. Hotel was very disappointing-wasn't as cozy as it appeared on website. Third floor had weird smell. Room was clean but worn. Hotel could use some updating. Lounge very unappealing. Outdoor garden area is nice thou. Absolutely no complimentary coffee or any other perks. Front desk NOT welcoming-appeared disinterested in guests. My friend stayed at the Garden Hilton-that was far superior than this Inn. Hotel has potential but needs some updating and improvements-AND front desk could use some customer service training. Again location great Inn just okay. Don't plan to stay again.

Stayed: October 2017, travelled with family
1  Thank Sandie2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2017 via mobile

This place is a wedding factory so be prepared for multiple parties down stairs. The rooms are pretty normal and many people in the group complained of poor sleep. Beds are big but the ac could not keep up with 104 degree weather. The wedding part was great and pretty, just the rooms were a downer.

Stayed: August 2017, travelled with friends
Thank Erin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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