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“Great Hotel; Great Sevice; & Friendly Staff!”

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Homewood Suites by Hilton Fairfield - Napa Valley Area
Ranked #4 of 17 Hotels in Fairfield
Reviewed 20 October 2017

Homewood Suites is a great hotel and the price is awesome for the cleanliness and great service you get! You’d think it wouldn’t be as good as it is for the the bargain room prices! We are extremely pleased with how clean the hotel was, the great variety of breakfast choices, and the friendly staff! We will definitely stay again for future vacations!

  • Stayed: October 2017, travelled as a couple
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Review collected in partnership with Homewood Suites by Hilton
Thank B7871CMdianes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMEmily, General Manager at Homewood Suites by Hilton Fairfield - Napa Valley Area, responded to this reviewResponded 21 October 2017

Can't wait to see you again! We are so pleased you enjoyed your stay! Thank you so much for your feedback.

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24 - 28 of 499 reviews

Reviewed 11 October 2017

Great Hotel! But... our car and 4 others had broken windows when we got up on Saturday.... They didn't take anything, not even the cash or wrapped gift in the car... they broke the window with the window breaking tool. I parked in front of the entrance and that didn't even stop them...

  • Stayed: October 2017, travelled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank Kris P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMEmily, General Manager at Homewood Suites by Hilton Fairfield - Napa Valley Area, responded to this reviewResponded 13 October 2017

We are so sorry that happened! We have not had this issue previously, and not since. It is very disconcerting and we are working with local police in efforts to avoid anything like this in the future. Again, we are so sorry this happened to you!

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Reviewed 3 October 2017

Helpful staff, nice amenities, convenient location. The suite offered lots of room to stretch out, there is even a kitchen. Bedding was comfortable and adequate. Lobby was bright and open, nice breakfast and breakfast area. Parking was good.

  • Stayed: September 2017, travelled as a couple
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Review collected in partnership with Homewood Suites by Hilton
Thank cn3456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMEmily, General Manager at Homewood Suites by Hilton Fairfield - Napa Valley Area, responded to this reviewResponded 13 October 2017

Thank you so much for staying with us!! Our guests loves our big suites complete with kitchens! Makes it so easy to get comfortable and stay a while!

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Reviewed 3 October 2017

Everything about this hotel was great! Friendly helpful staff, soft water with great water pressure, very good breakfast with different options each morning, very comfortable newer beds, nice well furnished kitchen, and good tv reception and internet. The pool and spa were clean and well maintained and the fitness center had professional type equipment.

  • Stayed: September 2017, travelled with family
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Review collected in partnership with Homewood Suites by Hilton
1  Thank sandravJ4457FW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 September 2017 via mobile

We stayed here three years ago and had a great experience. This time not so much. From the start it was bad. I used the app to check in and picked me room. When checked in the room was given to someone else and we were given another. Upon checking that room we saw it was not fit to be occupied. Drawers opened the sofa bed all messed up and the smell of chemical. Went to front desk and got another room. Also saw they charged my card $50 and an amount higher than the room rate I reserved at. Talked to the manager the next day and he said he would fix it. The dinner was not that great either. There was no attendant present and you help yourself to the beer and wine. Is this not illegal to serve alcohol without an attendant there. What was keeping children from not helping themselves to alcohol. I won't be coming back.

Stayed: September 2017, travelled as a couple
Thank taylorta2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMEmily, General Manager at Homewood Suites by Hilton Fairfield - Napa Valley Area, responded to this reviewResponded 29 September 2017

Thanks for your feedback. I'm sorry to hear that you did not enjoy your time with us. Try as we might, we make mistakes! We welcomed you to a room that was not quite ready. We check underneath cushions and under the beds and every drawer - every nook and cranny - prior to our guests' arrival. That's why you found the room in such a state - it was ready to be inspected to ensure your comfort!
As for the billing confusion, guests' cards are authorized for the amount of your stay plus a bit for any other charges you may incur. Our complimentary evening reception complete with beer and wine is a favorite of our guests; our evening attendant is present every Monday through ensuring our guests' enjoyment and safety!
Thanks again!

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Additional Information about Homewood Suites by Hilton Fairfield - Napa Valley Area

Address: 4755 Business Center Dr, Fairfield, CA 94534-1916
Phone Number:
Region: United States > California > Fairfield
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 17 Hotels in Fairfield
Price Range: €83 - €178 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Fairfield - Napa Valley Area 3*
Number of rooms: 85
Official Description (provided by the hotel):
The Homewood Suites Fairfield-Napa Valley hotel is minutes away from the Napa Valley area and Six Flags Discovery Kingdom. Our all-suite hotel includes one, or two-bedroom suites (with studio suites as well) that include separate living areas and full kitchens. Enjoy complimentary breakfast, complimentary evening social (local laws apply), our on-site convenience store/snack shop, complimentary grocery shopping service, indoor pool and whirlpool spa, fitness room, business center, meeting or event rooms, and outdoor sports courts (basketball/tennis). ... more   less 
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Also Known As:
Homewood Suites Fairfield-Napa Valley Area Hotel Fairfield
Homewood Fairfield
Fairfield Homewood Suites

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