The staff at Monarch Beach Resort is exceptionally friendly, competent and helpful. They are truly the very best in the industry. The hotel itself is appropriately luxurious after a beautiful renovation but it is a bit generic. We had an ocean-front one-bedroom suite (great views of the ocean and of sunsets) and the suite lacked cachet, with some pieces of furniture notably missing from the living room (no desk, no table, just a lonely dresser facing the couch). The corridors are endless and the place is just too busy and crowded on weekends to be enjoyable (not one seat available at the pool, concurrent weddings, long check-in/check-out lines, long wait to get our car...) The staff (in every single department, from the front desk, to the concierges, valets, restaurants/bars wait staff, and housekeeping) truly redeems the place by providing superlative service (every single touch point was friendly, genuine and ultra-professional) but not to the point of making us forget the constant collision avoidance in the lobby, the screaming kids everywhere and the less than modern layout.
- Official Description (provided by the hotel):
- Our AAA Five-Diamond resort overlooks the Pacific and offers private beach club access, with watersports, oceanfront golf, award-winning Miraval Life in Balance Spa, swimming pools, upscale dining, activities programs and more. Located in Dana Point, the resort offers easy access to a variety of Southern California attractions including Catalina Island, Dana Point Harbor, Laguna art galleries and events, Disneyland and more. ... more less
- Reservation Options:
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- Also Known As:
- St. Regis, Monarch Beach Hotel Dana Point
- St Regis Dana Point
- St Regis Resort Monarch Beach