We got seated at a table near the back and...apparently got forgotten. After 15 minutes we asked the first waiter type person we saw for menus (she was a busser), seemed surprised the hostess hadn't brought us menus but gave them to us along with some water. Another 15 minutes later we called someone over to ask if we could place an order... our waiter finally materialized to tell us something we had ordered wasn't available. Then came back another couple of minutes later to say something else wasn't available. Then a third time for the same thing....we finally got our food nearly an hour after we entered. The only reason we stayed so long was that a number of other restaurants had closed and the few still open had really long queues. But we soon understood why this one had no lines. Such a pity, the food was really good, but will never go back to have to experience that low level of service again.