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Reviewed 14 August 2018

Stayed at the Omni for a wedding that was held on-sight. Great facilities for the wedding itself. The rooms are nice and spacious, though they are a bit dated. Pool facilities were nice - particularly enjoyed the pool-side bar.

  • Stayed: August 2018, travelled with friends
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Review collected in partnership with Omni Hotels & Resorts
Thank bryanc106
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2018

We love staying here as a family. The rooms are spacious, the pools are great for the kids and the location is perfect. Close enough to visit all the local theme parks, but away from the crowd. Restaurants at the property are fantastic, and the breakfast buffet is gr at for families, children 5 and under eat free!

  • Stayed: August 2018, travelled with family
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Review collected in partnership with Omni Hotels & Resorts
1  Thank Leigh C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2018

This hotel is not worth the hype! Terrible service, ignore requests, falling apart, never any towels at pool, pool bathroom facilities disgusting, housekeeping will come in even with privacy notice on door, marketplace always out of stock.

  • Stayed: August 2018, travelled with family
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Review collected in partnership with Omni Hotels & Resorts
2  Thank Q6600VTamandam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liv G, Guest Relations Manager at Omni La Costa Resort & Spa, responded to this reviewResponded 5 weeks ago

Dear "Q6600VTamandam,"
Thank you for taking the time to submit your review regarding your recent stay. We are so very sorry to hear that you had a poor experience, and we sincerely apologize for the challenges you faced. I have also sent an email to you with further details and my contact information should you ever need anything in the future. Thank you again for your feedback so that we may work to improve our resort.
My best,
Liv Gorman Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2018

This is a nice hotel, not wow. The hotel and property has seen its better days. I believe the hotel is caught between the old classic resort and the demands of new modern.

Nothing horrible about the property, but overall it looks warn out. The pool pictures must be from 5+ years back. Walking passed the pool, I just kept walking. No need to change into a swim suit for a dip in the pool.

I can imagine when the property said wow, maybe for a vacation. For a work trip, nice, comfortable, but just that

  • Stayed: July 2018, travelled on business
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Thank Thomas F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2018

Pool area for kids is small but the waterslides are fun. 3 shallow pools, one with beach entry. Pool service was very good. Dogs should not be allowed at pool. Room was very nice. We were upgraded for my son's bday.

  • Stayed: August 2018, travelled with family
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Review collected in partnership with Omni Hotels & Resorts
Thank S6548YDjenniferb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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