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“These people strive for excellence” 5 of 5 bubbles
Review of West Inn & Suites Carlsbad

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West Inn & Suites Carlsbad
Ranked #1 of 36 Hotels in Carlsbad
Certificate of Excellence
Norwood, Massachusetts
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“These people strive for excellence”
5 of 5 bubbles Reviewed 25 February 2012

We just got home from a week in California. We spent 2 of our nights at the West Inn and wish it could have been more. The room was great, plenty of room for our family of 4. Breakfast was a decent variety. Free Internet, which is important for our family. if you are going to Lego land be sure to set up shuttle service with the front desk. It beats paying the 12 bucks parking. You can tell customer service is important to this business and they work hard to make sure their customers are happy. We had a great time here

  • Stayed February 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank BostonComputerChic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,085 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (219)
Date | Rating
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  • French first
  • German first
  • Japanese first
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  • Spanish first
  • Any
English first
Wayland, Massachusetts
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 25 February 2012

My family of 5 (three kids, ages 15, 10, and 8) just stayed at West Inn during February vacation. We managed to get a room on very short notice (called mid-evening and checked in a few minutes later) and were not disappointed. One of the few hotels we've ever encountered with double king-sized beds in each room. Very comfortable, wonderful service. The kids loved the warm cookies each evening, and the heated outdoor pool was a huge success because it was warm enough to swim in during cool February days! We ventured to nearby Carlsbad City beach one afternoon and were able to borrow beach chairs, beach towels, and sand toys from the front desk--we enjoyed a lovely day at the beach because of this!

  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Kathryn W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Merced
Level Contributor
325 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
5 of 5 bubbles Reviewed 16 February 2012

My daughter, granddaughter, and I went to San Diego for one day and night before going to Disneyland. This is the best place ever!! From the time we walked in the door until we left we were treated like we were the only ones there. The entire staff including the housekeeping dept were so friendly and caring. The room was so incredibly clean. The change the bedding down to (or up to) the bedspread. Extra towels without needing to ask, a fantastic walk-in shower! I just can't say enough about how great this place is. THANK YOU ONE AND ALL FOR MAKING OUR STAY THE BEST AND ONE WE WILL NEVER FORGET!

Room Tip: I can only assume that every room is great!! Very quiet, black out drapes. perfect.
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  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank VickiG95340
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland, Ohio
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 14 February 2012

This is a service oriented hotel and they do it very well. Warm, comfortable personalities throughout the property.The front desk personnel all went above and beyond our expectations. Spacious, clean accomodations. King beds for everybody. Full breakfast buffet served daily and included in the room rate. Two restaurants onsite (one bistro and one steakhouse), both of very good quality. We will absolutely return to The West Inn & Suites when staying in the southern California area.

Room Tip: The double king suites are perfect for families.
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  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank palmagranite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 5 February 2012

We've stayed in many different hotels, but this one is the best yet! We have two boys, 2 and 8 years old and we felt very comfortable here. The cookies and milk were a nice touch. The service was warm, friendly and accommodating. These guys do service right and understand that it's the little things that make a great hotel. Thanks to Corey and the crew for making our stay fantastic! This will be the only place we stay when coming to Legoland.

  • Stayed February 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank paperzombies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about West Inn & Suites Carlsbad

Property: West Inn & Suites Carlsbad
Address: 4970 Avenida Encinas, Carlsbad, CA 92008-4343
Phone Number:
Region: United States > California > Carlsbad
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Carlsbad
#1 On the Beach Hotel in Carlsbad
#4 Romantic Hotel in Carlsbad
#6 Business Hotel in Carlsbad
Price Range (Based on Average Rates): €€
Hotel Class:3 star — West Inn & Suites Carlsbad 3*
Number of rooms: 86
Official Description (provided by the hotel):
Next to the pristine beaches of Carlsbad, minutes from attractions such as LEGOLAND, the Museum of Making Music, Lagoons and Outlet Shopping, our boutique style hotel offers 86 rooms including 36 suites. All rooms include one or two king sized beds, free wireless HSIA, 37" flatscreen tv's, refrigerator stocked with two complimentary welcome waters upon arrival, microwave, hairdryer, iron / ironing board, and complimentary full breakfast. For relaxation enjoy our water wall around a sparkling pool/whirlpool. Adults take part in our Seasonal Pour while our smaller guests enjoy cookies and milk at bedtime. Let our shuttle service (within 5 miles of the hotel)take your mind off gathering directions while our Concierge team plan your next move. The property features two dining on-site dining options Bistro West (Contemporary Farm to Table faire) and West Steak and Seafood (Fine Dining). ... more   less 
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Also Known As:
West Inn & Suites Carlsbad Hotel Carlsbad
West Inn And Suites Carlsbad
West Hotel Carlsbad
Carlsbad West Hotel

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