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Reviewed 28 October 2013

i stayed there with my husband for 2 days and its really disgusting.when we look at the pictures and brochures we thought its really nice hotel but were really dissapointed.the front desk staff not friendly not smiling bad service.i can say its our first time to stay there and that will be the last time.

Date of stay: January 2013
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
18  Thank Marie_Hori0308
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2011

We booked a one night stay at The Lanikai for a break from Tokyo summer for our family. We had booked one of the largest western style rooms which was quite expensive. The hotel is extremely dated. All areas need refurbishment. It appears as if the hotel is closing down and not being looked after at all. Cleanliness was very substandard with hair from previous guests in our basin and shower drains. The pool hadn't been cleaned and I had to skim out many bugs and debris. Service was minimal and no there are no lunch options which is especially hard when you have children - the hotel does not allow outside food to be brought in, however we did so out of necessity. The final straw was the spa / shower area of our room. The woodwork around the inside window (which looked into the bedroom) was rotted and termite invested...they were running everywhere. It was at this point that we decided to check-out. The only positive thing about our `stay' at the Lanikai was that we were not charged for the few hours we were there.

Room tip: Avoid this hotel
Date of stay: July 2011
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
28  Thank Sam8880
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago
Google Translation

Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2018
Google Translation

Room tip: 1室だけのテラススイートは間違いない。
Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 October 2018
Google Translation

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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