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“Easy Access Off of I-40”

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Holiday Inn Express Hotel & Suites Van Buren-Ft Smith Area
Ranked #4 of 7 Hotels in Van Buren
Certificate of Excellence
Reviewed 20 May 2017

Spent one night here in early May and received great service. Breakfast was typical for HIX and very good. Staff was excellent. Room was ready when I arrived and was clean. I love the shower head HIX uses. No complaints from me. I will be planning to stay here again

  • Stayed: May 2017, travelled solo
    • Value
    • Cleanliness
    • Service
Thank Jim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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18 - 22 of 209 reviews

Reviewed 19 May 2017 via mobile

This was a nice hotel in an apparently safe looking area. The reason for the 4 star was the cooling system in the room which was 405. It ran constantly and would get either too hot or too cold. We finally turned it off. On the plus side the front desk personnel were excellent, the breakfast was good and room seemed spotless.

Stayed: May 2017, travelled as a couple
Thank Beverly H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2017

This HIE is very conveniently located for travel on I-40 but it's in a residential neighborhood and no road noise. The room is big and designed so that the bed faces the window and a big view of the grassy area stretching in front of the hotel. A great spacious feel, comfy bed, choice of pillows, reasonable price, clean, good wifi, nice shower, and fresh looking decor, with fun hallway carpeting. The breakfast was above average. Good folks at the front desk. BUT, the windows don't open and the room smells stale and like chemicals. The convector is noisy - off it's stifling and on it's like a jet plane. If the fan had a lower setting, it would be better. But if only they had built this with windows that opened even a little....

  • Stayed: May 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank X-NYr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2017 via mobile

We were on our way to Miami OK for a wedding and wanted to take an extra night somewhere halfway that allowed a little relaxation. Happens that the Pensacola Christian College Girls were staying here too. But they were good girls. Quite and never a rowdy moment. The hotel was clean and service was great. The pool was our main objective and the relaxation of our room. Great accommodations. Would visit again!

Stayed: November 2016, travelled with family
Thank AnthonyLaneRawlings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2017 via mobile

Room was clean and comfortable and quiet considering it's so close to the interstate. Staff is friendly and attentive.
Breakfast was another story....no biscuits, and was told by staff they don't offer biscuits any longer. She did put out cinnamon rolls but they were cold and hard. Coffee was good and hot.

Stayed: February 2017, travelled on business
Thank Texas_Roadrunner_77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VBNES, Manager at Holiday Inn Express Hotel & Suites Van Buren-Ft Smith Area, responded to this reviewResponded 16 March 2017

Dear Texas_Roadrunner_ 77,

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us for most of the part and then breakfast! I am very sorry break news to you that IHG has decided to make biscuit and Gravy as an optional items on our breakfast bar to add some more healthier options- like Veg Omelets. However, since it matters to have guest, I will make sure that I add Biscuits and Gravy back to the menu as a rotation along with other good stuff.

We hope you will visit us again and very sure that Mr. Biscuit will greet you very good morning.

Sincerely,
Jaimin Patel
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Van Buren-Ft Smith Area

Address: 1637 N 12th Ct, GPS: 2001 East Pointer Trail, Van Buren, AR 72956-2854
Phone Number:
Region: United States > Arkansas > Van Buren
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in Van Buren
Price Range: €75 - €99 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Van Buren-Ft Smith Area 2.5*
Number of rooms: 68
Official Description (provided by the hotel):
Welcome to the New Holiday Inn Express & Suites-Van Buren-Ft. Smith Area, AR. We are excited to be your premier hotel while staying in Van Buren and the Fort Smith Area. You will find all the comforts of home and the Stay Smart programs you are use to having. That means Staying Smart and enjoying the free hot breakfast as well as free high-speed wired and wireless Internet. Our hotel was built with you in mind, that means convenience items such as guest laundry, free local phone calls, and not to mention spacious rooms with extra outlets to hold all those special items such as phone chargers and those MP3 players! We are also convenient to local shopping and downtown. We are just a few miles from the Crawford County Speedway and Lake Lou Emma. Just a few more miles down the road and you will be at White Rock Mountain. Who says you can t mix business with pleasure or just stay for the wonderful service! Our Business guests will be happy with the extra space and traveler conveniences as well as being convenient to local business such as Summit Medical Hospital, Innovation Utility Products, Magna Form Corp, and Garner Abattoir & Meat Processing. All are located within 3 miles of the hotel. Might as well walk and get your exercise and save on gas! So Stay Smart and enjoy all the conveniences you trust and know from the Holiday Inn Express & Suites-Van Buren-Ft. Smith Area. We look forward to your stay! ... more   less 
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