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“Nice comfortable, quiet room”

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Holiday Inn Express Hotel & Suites Van Buren-Ft Smith Area
Ranked #4 of 7 Hotels in Van Buren
Certificate of Excellence
Reviewed 21 September 2016

The room was very comfortable and there was very little noise that we could hear. The staff was very courteous and helpful. The room, Rm 217, was very clean. We would definitely stay here again. Good breakfast.

Room Tip: Any room is a good room.
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  • Stayed: September 2016, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Bob W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VBNES, General Manager at Holiday Inn Express Hotel & Suites Van Buren-Ft Smith Area, responded to this reviewResponded 25 September 2016

Dear Bob,

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Sincerely,
General Manager

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32 - 36 of 208 reviews

Reviewed 18 September 2016 via mobile

Great stay, allowed us to check in early, to make the Razorback Football Game. Rooms are very clean. Staff is friendly. Owners happened to be there and they were also very welcoming. Great will certainly stay here again.

Stayed: September 2016, travelled as a couple
Thank Jon100580
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VBNES, Owner at Holiday Inn Express Hotel & Suites Van Buren-Ft Smith Area, responded to this reviewResponded 19 September 2016

Dear Jon100580,

Thank you so much for your review of our hotel. We appreciate you allowed my staff to be at your service and I am very pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Sincerely,


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Reviewed 18 September 2016

We were tired from driving all day and I booked a room at this motel while on the road. It was close to I 40, very convenient for weary travelers. When we arrived, we were given an upgrade to a King Suite. It was wonderful! The most comfortable bed that we had slept in our entire trip West. The staff was very helpful, the rooms were very spacious and clean. I would highly recommend this motel.

  • Stayed: September 2016, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Steele331
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VBNES, Manager at Holiday Inn Express Hotel & Suites Van Buren-Ft Smith Area, responded to this reviewResponded 19 September 2016

Hello,

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Sincerely,

Jaimin Patel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2016

I am very particular when it comes to cleanliness and found this hotel to be clean, inviting, safe and close to shopping and places to eat. Staff were very friendly, helpful and the breakfast is good. I travel quite a bit for work and will definitely stay here again.

  • Stayed: September 2016, travelled on business
    • Location
    • Rooms
    • Service
Thank James A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VBNES, Manager at Holiday Inn Express Hotel & Suites Van Buren-Ft Smith Area, responded to this reviewResponded 13 September 2016

Dear Mr James,

I surely appreciate your time to review our hotel. I can not agree with you more about how important it is to have a clean hotel and I highly appreciate that you see the values that we work for. Thank yuo so much for staying with us and sharing your experience with us and our future customers.

Jaimin Patel

General Manager

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Reviewed 26 August 2016 via mobile

I'm amazed at people's ability to be inconsiderate...no door banging at check in that evening, 6 a.m. next a.m. think every door in that hallway was slammed at least twice before 7. Room itself was nice, weird that outlets built into lamps didn't work when the lamps did. Comfy bed, nice to have a keurig in your room. Auto pancake maker at breakfast was interesting...they were hard to slice, but ok flavor.

Stayed: August 2016, travelled on business
Thank Gretchen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VBNES, General Manager at Holiday Inn Express Hotel & Suites Van Buren-Ft Smith Area, responded to this reviewResponded 27 August 2016

Dear Gretchen R,

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

Sincerely,

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Additional Information about Holiday Inn Express Hotel & Suites Van Buren-Ft Smith Area

Address: 1637 N 12th Ct, GPS: 2001 East Pointer Trail, Van Buren, AR 72956-2854
Phone Number:
Region: United States > Arkansas > Van Buren
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in Van Buren
Price Range: €79 - €102 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Van Buren-Ft Smith Area 2.5*
Number of rooms: 68
Official Description (provided by the hotel):
Welcome to the New Holiday Inn Express & Suites-Van Buren-Ft. Smith Area, AR. We are excited to be your premier hotel while staying in Van Buren and the Fort Smith Area. You will find all the comforts of home and the Stay Smart programs you are use to having. That means Staying Smart and enjoying the free hot breakfast as well as free high-speed wired and wireless Internet. Our hotel was built with you in mind, that means convenience items such as guest laundry, free local phone calls, and not to mention spacious rooms with extra outlets to hold all those special items such as phone chargers and those MP3 players! We are also convenient to local shopping and downtown. We are just a few miles from the Crawford County Speedway and Lake Lou Emma. Just a few more miles down the road and you will be at White Rock Mountain. Who says you can t mix business with pleasure or just stay for the wonderful service! Our Business guests will be happy with the extra space and traveler conveniences as well as being convenient to local business such as Summit Medical Hospital, Innovation Utility Products, Magna Form Corp, and Garner Abattoir & Meat Processing. All are located within 3 miles of the hotel. Might as well walk and get your exercise and save on gas! So Stay Smart and enjoy all the conveniences you trust and know from the Holiday Inn Express & Suites-Van Buren-Ft. Smith Area. We look forward to your stay! ... more   less 
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