We stayed in July for two weeks. The weather was variable but we were only stopped from fulfilling our plans on the very last day. The house was value for money, given that we used the facilities and had meals at the Schonruh. This was an excellent hotel and I gave 5 stars in another review.
The Stefanie gave us a great welcome and for us the rooms were fine. Charming and very clean with an upgrade for one room.
We had breakfast at the Stefanie. The food was okay except for the hot food which I later avoided as it looked unappetising. We were in a small room which was noisy and the bench seats were arranged in such a manner that if one member of our party wanted to go to the buffet then the other person had to get up to let them out and get up again to let them back in . Perhaps this wouldn't have seemed such an issue except for our last day. We came to breakfast 5 minutes early. The food was there,uncovered,so we took cereal,switched the light on in our section and sat down. Another couple were also there but in a lighter room. However a lady who had been grumpy all week, came bustling in, mumbled something in German and switched the light off again plunging us in to darkness again! Then,two minutes later,as Natascha,who seemed to be the manager came down the corridor,she switched it back on!
Whilst Natascha had been pleasant all the while, we had learnt not to ask the other lady questions,as everything we wanted to know was met with a heavy sigh. I found this all very unprofessional as it was our first holiday in Austria and wrote a letter of complaint when we got home. It took another letter to get them to reply and they were apologetic but full of excuses saying their English was not good. However I did not expect them to speak perfect English, I just expected some courtesy not brusqueness and grumpiness!
Seefeld was lovely,we went to some gorgeous places,the Schonruh was fabulous but the Stefanie was spoilt by one persons attitude
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- Also Known As:
- Stefanie Hotel Seefeld In Tirol