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“Amazing stay at Petra Moevenpick resort ”

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Movenpick Resort Petra
Ranked #7 of 41 Hotels in Petra - Wadi Musa
Certificate of Excellence
Reviewed 2 June 2016 via mobile

The hotel location is fantastic just beside the main gate to the historical site of Petra. The reception employee are very kind and welcoming especially a guy named Ahmad Hassanat. He is an extraordinary young man. He helped me with the booking, explained everything to me and introduced me to all the facilities in the hotel. He even helped me in ordering my launch by using my circle M card. The other employees are kind and friendly as well especially the ones at the restaurant and the room service, house keeping, and the mini bar service are wonderful.
I highly recommend this hotel to everyone.

Stayed: June 2016, travelled solo
Thank mahasneh2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rania b, Manager at Movenpick Resort Petra, responded to this reviewResponded 25 June 2016

Dear Valued Guest

Thank you for posting your comments on Tripadvisor.

I have read your comments and feel excited to know that you have enjoyed your stay with us. The team and I are pleased to know that the hotel facilities and service provided were up to your satisfaction and exceeded your expectations.

We pride ourselves on providing "honest, uncomplicated, comfort" to all our guests and are pleased to hear we achieved our goal. The staff will be very proud to see that they were able to make your stay so great when we share your kind comments with them.

We would be delighted to welcome you should your travel plans bring you again to Petra.

Best regards,

Rania Bawalsa
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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749 - 753 of 3,455 reviews

Reviewed 1 June 2016

Booked a last-minute trip to take my father to see Petra. It was effortless and a great experience for the stay, the food and service. I look forward to returning with my wife and children. The best choice when visiting Petra.

  • Stayed: May 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Mövenpick Hotels & Resorts
Thank Alan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rania b, Manager at Movenpick Resort Petra, responded to this reviewResponded 25 June 2016

Dear Valued Guest,

Thank you for taking the time to post your kind feedback on Tripadvisor.

We are delighted to know that you have enjoyed your stay with us and the services and facilities provided exceeded your expectation.

We hope to have the pleasure of welcoming you back to the Mövenpick Resort Petra in the not too distant future assuring you already in advance of our utmost care and attention to your comfort.

Best regards,

Rania Bawalsa
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2016

Perfect location, excellent service. we arrived early to the hotel the front desk Mr. Basel, he help us to get room and give us upgrade to suite he was very kindly and helpful with us, the room more than excellent . Lobby, bar, restaurant very typical and beautiful. Interesting architecture of the whole building. Rooftop restaurant with fantastic local food and perfect service.

Room Tip: Perfect location
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  • Stayed: May 2016, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank cory r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rania b, Manager at Movenpick Resort Petra, responded to this reviewResponded 25 June 2016

Dear Valued Guest,

It has been a great pleasure welcoming you to Mövenpick Resort Petra and we thank you for taking your precious time to share your memories on TripAdvisor.

I have read your comments and feel excited to know that you have enjoyed your stay with us. The team and I are pleased to know that the hotel facilities and services provided were up to your satisfaction and exceeded your expectations.

Moreover it delights us to know that our employees were able to show you our commitment to hospitality.

We look forward to the pleasure of welcoming you should you visit Petra again.

Best regards,

Rania Bawalsa
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2016 via mobile

Stayed here for one night and was happy with the overall stay. One plus point is the location which is right infront of the Petra visitor centre. They have us a twin room even though a king bed room was booked. Hotel was full so had to put the twin beds together. Not perfect but we understand. Staff at the front desk were helpful. Breakfast was good with all the usual options. Everything else didn't matter as you will be amazed when you see the treasury and the monastery.

Stayed: May 2016, travelled as a couple
Thank Akshay K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rania b, Manager at Movenpick Resort Petra, responded to this reviewResponded 25 June 2016


Dear Valued Guest,

Thank you for explicit review posting your comments on Tripadvisor.

It goes without saying that I am delighted to read that you have enjoyed your stay at our resort and that you were satisfied with the hotel facilities and services provided by our employees.

I sincerely hope to have the pleasure of welcoming you should your travel plans bring you back to Petra.

Best regards,

Rania Bawalsa
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2016

We arrived quite late into the evening and the reception area was swamped with other families and groups checking in. The front desk team were pretty fast to get the place cleared and people off to their rooms.

We had booked 2 junior suites with interconnecting rooms but upon check-in we were told that no junior suites were interconnecting. The team at Petra do not receive reservation questions as they are diverted to their head office which would explain why when emails were sent via their website they were not answered.

The Petra team were very accommodating and found us another suite where we could all be comfortable; they clearly wanted us to have a god stay and were very helpful.

I do think it's a little cheeky that Movenpick call this a 5 star resort; it's definitely a 4 star but 5 star is a stretch.......

Overall, a good place to discover Petra and a comfortable stay all things considered.

  • Stayed: March 2016, travelled with family
    • Location
    • Cleanliness
    • Service
Thank thebasifamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rania b, Manager at Movenpick Resort Petra, responded to this reviewResponded 25 June 2016

Dear Valued Guest,

Thank you for posting your comments on Tripadvisor.

I have read your comments and feel excited to know that you have enjoyed your stay with us. The team and I are pleased to know that the hotel facilities and service provided were up to your satisfaction and exceeded your expectations.

We pride ourselves on providing "honest, uncomplicated, comfort" to all our guests and are pleased to hear we achieved our goal. The staff will be very proud to see that they were able to make your stay so great when we share your kind comments with them.

We would be delighted to host you should your travel plans bring you again to Petra.

Best regards,

Rania Bawalsa
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Movenpick Resort Petra

Address: Tourism Street P.O.Box 214, Petra - Wadi Musa 71810, Jordan
Phone Number:
Region: Jordan > Ma'an Governorate > Petra - Wadi Musa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Petra - Wadi Musa
#2 Family Hotel in Petra - Wadi Musa
#2 Business Hotel in Petra - Wadi Musa
#3 Luxury Hotel in Petra - Wadi Musa
Price Range: €128 - €788 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Movenpick Resort Petra 5*
Number of rooms: 183
Official Description (provided by the hotel):
Welcome to the hidden city. The Movenpick Resort Petra is the ideal starting point for exciting excursions to the ancient City of the Nabateans. It also offers an enchanting atmosphere for you to relax and unwind as never before. ... more   less 
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Also Known As:
Moevenpick Resort Petra Hotel Petra / Wadi Musa
mövenpick Petra Wadi Musa
Movenpick Resort Petra Jordan/Petra - Wadi Musa

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