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All reviews great hotel lindt chocolate chocolate massage executive apartment wonderful weekend family with kids always on time ice room shuttle bus warm pool shuttle service fantastic stay rooms are great bed and breakfast star hotel indoor pool ski area
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Reviewed 3 April 2018

We stayed in lucky bansko for one day. Wonderful staff and amazing spa center (a big pool, Jacuzzi, saunas, a relax room and many more). Beautiful and spacious room. The breakfast was tasty and rich. For sure we'll visit again.

  • Stayed: March 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Ivelina I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucky_Bansko_Team, General Manager at Lucky Bansko Aparthotel Spa & Relax, responded to this reviewResponded 6 April 2018

Dear, Ivelina I,
Thank you for taking the time to review our hotel!
It is a real delight to see your stay at aparthotel Lucky Bansko SPA & Relax was such a positive experience and we hope to be your host again in the near future!
Kind Regards,
Viktor Tymchenko
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018 via mobile

Nice, spotlesty clean and cosy rooms. Very helpful and wonderful staff. We enjoyed the sauna very much. The breakfast was rich and tasty. High recommendations for this beautiful hotel in Bansko. For sure we'll visit again.

Stayed: March 2018, travelled as a couple
Thank Kostanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucky_Bansko_Team, General Manager at Lucky Bansko Aparthotel Spa & Relax, responded to this reviewResponded 6 April 2018

Dear, Kostanda,
Thank you for staying and thank so much for taking the time to leave us a lovely review!
We are happy to hear you had a wonderful stay at the hotel and would be pleased to welcoming you back again at aparthotel Lucky Bansko SPA & Relax in the near future!
Kind Regards,
Viktor Tymchenko
General Manager

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Reviewed 30 March 2018 via mobile

We stayed in lucky bansko for a week to ski.
The staff was very pleasant from the start, and  prepared the room for us before check in time.
The hotel facilities are in great condition, always clean in the lobby, spa and in the room (after the daily room service).
The spa facility is amazing! Including many saunas, a relax room, a cold room and many more. Every few minutes you can notice someone keeping the facility clean.
Breakfast is very good, and has a wide selection, and dinner also. When we checked out in 4am they prepared breakfast for takeaway.
We were very content, and will sure stay in lucky bansko whenever we return to bansko!

Stayed: March 2018, travelled as a couple
Thank Daniel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucky_Bansko_Team, General Manager at Lucky Bansko Aparthotel Spa & Relax, responded to this reviewResponded 31 March 2018

Dear, Daniel B,
Thank you very much for taking the time to share your review!
We are really happy to read you had a wonderful stay at the hotel and can't wait to welcome you back!
Kind regards,
Viktor Tymchenko
General Manager

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Reviewed 28 March 2018

We had a great 6 night stay at the Lucky Bansko in mid March. The hotel was luxurious and comfortable. I would especially note the Spa center to use after skiing (a big pool, Jacuzzi, saunas etc). The staff were very nice and helpful. The hotel provides extensive breakfast (buffet style) and dinner. The hotel also offers a new shuttle service to the ski area on the mountain (I believe it is the only hotel in Bansko who does so), by that helps avoiding the need to stop at the gondola station (and save long lines in high season). Highly recommended!

  • Stayed: March 2018, travelled with family
    • Location
    • Rooms
    • Service
1  Thank yuval b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucky_Bansko_Team, General Manager at Lucky Bansko Aparthotel Spa & Relax, responded to this reviewResponded 31 March 2018

Dear, yuval b,
Thank you so much for your marvelous review and for recommending us!
We are so proud to read your positive words about your experience!
It would be a pleasure for us to welcoming you again in the near future!
Kind Regards,
Viktor Tymchenko
General Manager

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Reviewed 19 March 2018

Everything was excellent. I would like to make some small remarks and recommendations: it takes too much time in the morning for the sauna to be heated up and the escape rooms should be working not only seasonally but all year long.

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank marietamarinova2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucky_Bansko_Team, General Manager at Lucky Bansko Aparthotel Spa & Relax, responded to this reviewResponded 24 March 2018

Dear, marietamarinova2018,
Thank you very much for your 5 stars review!
It is brilliant to hear you experienced an enjoyable stay with us!
We would be glad to be your host again in the near future!
Kind Regards,
Viktor Tymchenko
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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