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Reviews (74)
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All reviews callaloo modern hotel dive shop brewed coffee good size the main street perfect location right on the beach ocean front low key sun loungers ceiling fan butterfly bar in town deefer diving daily maid service two days sandy island
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11 - 16 of 74 reviews
Reviewed 12 November 2019

If you're after authentic Caribbean then Carriacou is hard to beat. No mass tourism here. There are various guest houses and airbnbs in Hillsborough but when I need a hotel then I love the waterfront location and ease of swimming right in front of my room. The views to Union Island in the north and to Sandy Island in the marine protected area just offshore are spectacular. The sunsets from the Mermaid are amazing. The rooms are modern, clean and well-equipped. The staff are competent and helpful, from office and front desk staff to the maid service. The main dive shop is a short walk up the road.

Date of stay: September 2019
1  Thank Ana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2019

First this "hotel" is actually laid out like a conventional guesthouse: it was poorly designed and only four rooms have beachfront views (please note without balconies!). So your "beachfront" view is actually two windows. Also, the rooms have no affordances in them - no towel racks, no lounge seating and inadequate lighting and nowhere to open your luggage but on the floor. Plus checking in was a total shock: absolutely no furniture for arriving guests to sit on and it took over 15 minutes for us to check in - and we were the only guests checking in! Overall I can't recommend this place to anyone. Stay somewhere else if you can.

Date of stay: August 2019
Trip type: Travelled with family
5  Thank Michael J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2019 via mobile

I went to this hotel in July , great beach location . The room was very modern with a king size bed . The bathroom was very nice . The staff at the front desk was truly helpful will return. The beach was very calm and breathtaking , great views.

Date of stay: July 2019
Trip type: Travelled with family
Thank spicemovement
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2019

Beautiful location on the beach, but the Mermaid Hotel was fairly average - clean rooms with good A/C. Maid service was limited. Restaurant on site limited, same 3 meal options available each day and very limited breakfast choice. Bar served water, bear and hard liquor. Beyond the room the only other amenities available were a lounger which could be dragged onto the beach.

Date of stay: May 2019
1  Thank 624gillianc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2019

My wife and I visited Carriacou for a couple days in May 2019 on a very last whim. We called around to a couple local hotels and The Mermaid was the most informative, accommodating and friendly over the phone. Despite knowing the island is not a luxurious destination we still searched for what we thought would be the most comfortable and affordable hotel room to have restful nights. We were pleasantly surprised at the cleanliness of the hotel and the room. The staff at the restaurant "The Callaloo" were very friendly and the food was delicious. It is conveniently located near to the main town and buses pass right by the hotel to take you to the airport, seaport, and another beautiful beach location at Paradise Beach. Thank you for a memorable vacation...will be back soon!

Date of stay: May 2019
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
3  Thank _ccletus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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