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1 - 6 of 135 reviews
Reviewed 25 November 2016

Nice place to stay. Breakfast is pretty good. The coffee, which for awhile was instant, is now decent enough to drink. The rooms are in fact bare bones, but the room I stayed in did have a new AC/heating unit. The staff are reasonably friendly, and the rooms are comfortable though nothing special. I will stay there again next time I visit Chillan.
Probably the nicest thing about the hotel is its location next to the square. It can be a little noisy but it was OK the two times I stayed here.

Room Tip: view the square
  • Stayed: April 2016, travelled on business
    • Value
    • Location
    • Service
Thank MWCanoeman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2016

This hotel is ok, we had a great service at the reception counter, we had a parking spot a block and a half away, not bad, it is centrally located ,close to everything, we had a room overlooking the Plaza de Armas and we could also see the Cathedral, lovely to see the every day people and kids on their coming and going , very busy, We even managed to get a free welcome drink, the room doesn't have a fridge or coffee and tea facilities, for a cup of tea at night time we had to go to the bar and the barman wasn't very please to help until we got a bit firm and explained we were staying at the hotel and needed a cup of tea , he gave us a cup of tea in the end but...we had to pay for it, a bit unfair we thought.

  • Stayed: September 2016, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Member16_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2016

This has until recently been THE place to stay for business and the bar area still is a favorite business meeting place but the hotel has not been upgraded for years and years. It is a very poor place from which to do business as most rooms do not get adequate wifi coverage. The rooms on the plaza side suffer from a lot of noise from dogs all night long and from people on special festive occasions.
Rooms are bare-bones and only a few have any air conditioning.

This could be a really great hotel again but unfortunately there is no indication that the management wants to do it.

Room Tip: Stay away from the plaza-side rooms. In their summer ask for a room with air conditioning. Suffer in silence.
  • Stayed: December 2015, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Sailormaineiac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2016 via mobile

The first impression when you arrive to the hotel is that you have to climb a stair about 4 meters high with your baggage to the lobby.
Then to get the elevator is 3 steps high again and to the cafe another stair down. It's really uncomfortable if you have som mobility difficulty.
The hotel works well, the room was facing street with double glass window that reduces noise.
We asked for one double bed but it was too little, I was expecting a king size.
The air conditioning was too noisy I had to shut it down.
Just fine for the price US$ 70

Stayed: March 2016, travelled on business
Thank Yopne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 October 2015 via mobile

The location is great if you want to be in central Chillan, but some rooms are in poor shape (i.e. water dripping into my bathroom from the toilet above, grout missing from tiles, and a room door that is difficult to latch) and the staff doesn't seem very motivated to be useful.

The hotel bar is decent, though, if you need a fast place to grab a hot sandwich and a drink.

Stayed: October 2015, travelled with friends
Thank M T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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