We just returned last nite from Edenh Real. Overall its a very nice very clean resort which I find important. The pool and and the pool bars had some great bartenders. we found Carlos at the Paradise Pool full of energy and enthusiasm for his job. He was alot of fun. Some of the bartenders didn"t understand English at all and that wasn't so good. One of our complaints was the inability to communicate with many of the staff especially housekeeping. Housekeeping may be understaffed because one nite we didn't even have our room cleaned until 6:30. There are no washcloths provided so you may want to take your own. We paid for upgrade for Paradise Club but not really sure what the additional money got us rather than name brand liquor at the bars. We had no turndown service in the room/our refrige. was hardly ever restocked/trash wasn't always taken out when the room was cleaned/no replacement for coffee creamers and the coffee cups always smelled of old coffee and not cleaned. OUr jacquzzi tub wasn't ever cleaned out either. Another complaint is that we were always told that there wasn't openings for the ala carte restaurants. We stood in line for 30 min. on Sunday to be told that they weren't taking reservations that day. Later on another guest advised that they then changed their mind and started to take them. If it weren't for our Apple Rep. (Santo) we wouldn't have gotten any reservations. There was one staff member taking reservations that couldn't understand one thing in English and she was not helpful at all. I found her very unfriendly unless you could speak
Spanish. That made things difficult. One of the good things about the resort was the lay out. Close to pools/ocean/restaurants. Maybe a little more time for a new
resort will bring some changes.
- Official Description (provided by the hotel):
- Step into the breathtaking Now Larimar Punta Cana and enjoy a wristband-free, excitement-filled getaway. Far from life's demands. Back to its simple pleasures. Where sophistication meets understated. And the kids have as much fun as the grown-ups. Located on over 700 yards of picturesque palm-studded white sand beach on the majestic turquoise Caribbean Sea in Playa Bavaro, Now Larimar offers all of the privileges of an Unlimited-Luxury(R) escape in an exquisite seaside setting. Savor every moment with deluxe accommodations, reservation-free gourmet restaurants, premium cocktails, pampering in our world-class Spa, endless daytime and nighttime activities and much much more. ... more less
- Reservation Options:
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- Also Known As:
- Now Larimar Hotel Punta Cana
- Nh Hotels Punta Cana
- Nh Hotel Punta Cana
- Edenh Real Arena
- Edenh Real Punta Cana
- Edenh Punta Cana