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“Fantastic stay”

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Dusit Thani Krabi Beach Resort
Ranked #5 of 12 Hotels in Nong Thale
Certificate of Excellence
Reviewed 15 January 2018 via mobile

The hotel has a very nice and long beach almost private, with huge gardens with lots sunbeds.
I recommend staying in the renovated club deluxe rooms which were great.
If you hire the club lounge, you should have the breakfast there which has all you need and you can ask for pancakes and waffles too. The hotel should add a roof to the outside terrace since when it rains, there is not enough space or chairs for everyone inside.

The restaurants in the hotel are a bit expensive, but just walking outside of the hotel you have many more restaurants and cheaper to choose.
We went to kao lak to see the “city centre” but there was nothing much to see, so we kept eating in those restaurants outside the hotel.

There is table tennis, badminton and kayak free of charge.

I wanna thank so much to Nous, the duty manager , she was very gentle and fun and took care of us very well, she deserves the best.

Stayed: January 2018, travelled with family
Thank Jedme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John K, General Manager at Dusit Thani Krabi Beach Resort, responded to this reviewResponded 16 January 2018

Dear Jedme.
Warm Greetings from Krabi.
We are delighted to read your recent post on Trip Advisor and thank you for taking the time to share your positive experiences.
I will share your comments with Khun Nous who im sure will be extremely happy.
We very much look forward to welcoming you back in the near future.


Kind regards,

John Kendes
General Manager
Dusit Thani Krabi Beach Resort - the ultimate beach escape in Krabi!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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48 - 52 of 1,413 reviews

Reviewed 14 January 2018 via mobile

We stayed for 2 weeks in January 18
Beautiful hotel and grounds. The hotel staff are all wonderful and friendly a real credit to the hotel.. our room was lovely and clean
Also well appointed.
The hotel is right on the beach there are plenty of sun loungers on the beach and around the pools.. just outside the hotel there plenty of restaurants we tried quite a few and there all good..
Ao nang is 15 mins by taxi and costs about £20 return.. krabi town a little bit further..
Breakfast was really good lots of choice..
Bit busy at times we preferred the smaller restaurant by the pool for a quieter breakfast..

Now for the but..
Drinks in the hotel are over priced
all the hotel restaurants are really expensive but can’t complain because we didn’t eat in any of them..
The spa prices are crazy..
The pools are so noisy with shouting and screaming kids it’s hard to even read..the management really need to make one of the pools adult only or a quite pool so you can relax while on holiday..that’s really important to some people..

Certain nationality’s have no respect for anyone else’s peace and quiet.. but hey that’s not the hotel’s fault

We had a really great holiday at the dusit but probably wouldn’t return due to noise.

Stayed: January 2018
1  Thank Jason M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John K, General Manager at Dusit Thani Krabi Beach Resort, responded to this reviewResponded 14 January 2018

Dear Jason M.
Thank you for taking the time to review us on Trip Advisor.
We are happy that on the whole you enjoyed your stay with us.
Your comments are appreciated regarding the noise levels around the pools and we are currently reviewing our prices at Linger Longer Spa.
Kind Regards,
John Kendes.
General Manager - Dusit Thani Krabi Beach Resort.

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Reviewed 12 January 2018

This Resort Hotel is far from main Krabi town/beach area, if thats where you want to be do not book this hotel, if your looking for a good beach front hotel that has everything under one roof! and good for couples and families book this hotel resort. I stayed here for 4 nights in Dec 2017, friendly helpful staff, the resort complex is huge, many eating places/bars at the resort. Nice spacious rooms, good shower facilities, all mod cons in the room, good breakfast selections, the beach from is nice to go and chill or use the pool, I had a pleasant stay and the massage at hotel was good also

  • Stayed: December 2017, travelled solo
    • Location
    • Cleanliness
    • Service
Thank siank73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John K, General Manager at Dusit Thani Krabi Beach Resort, responded to this reviewResponded 14 January 2018

Dear Siank.
We are delighted to read your kind comments.
The Resort certainly does have everything needed for a relaxing break under one roof!
Happy that you enjoyed you massage at our Linger Longer Spa.
So glad that you enjoyed your stay with us and we very much look forward to welcoming you back in the future.Kind Regards,
John Kendes.
General Manager - Dusit Thani Krabi Beach Resort.

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Reviewed 8 January 2018

I loved the hotel, first the positives. Check in was efficient and room was definitely up to expectations, clean and had all the amenities needed. The sea view is quiet far away and there are lots of trees in the way, so note you not very close to the beach from a view perspective. The Hotel gardens are stunning and well maintained the pools also great clean and well positioned. The beach by the hotel cleaned daily and a great place to swim. The hotel gym is one of the best I have ever used in any hotel around the world, its spacious and very decently kitted out for a hotel fitness center. Breakfasts were very nice with lots on offer the character pancakes were a hit with my kids and the ladies making eggs were friendly and very helpful.

The negatives, i found service around the pools very slow and hard to place orders...I also found the prices of drinks and food in the hotel very high when compared to other hotels I have stayed in, in Thailand. The only other complaint is guests booking pool loungers and not arriving for a number of hours making it difficult to find chairs around the pool this is certainly not the hotels fault. I think the hotel needs to enforce there policy thatif no one is in the chair for an hour they remove the towels for other guests. I would definitely return to this hotel.

  • Stayed: December 2017, travelled with family
    • Value
    • Rooms
    • Service
1  Thank craigyp2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerDTKR, General Manager at Dusit Thani Krabi Beach Resort, responded to this reviewResponded 8 January 2018

Dear "craigyp2015"

Thank you taking the time to post your review. We are delighted that you enjoyed your stay with us.We will certainly investigate the slow service around the pools and review hoe to ensure the sun beds are free for all guest use.
again, many thanks for your kindly review.

Kind regards,

John Kendes
General Manager
Dusit Thani Krabi Beach Resort - the ultimate beach escape in Krabi!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2018 via mobile

Unfriendly staff to our guests. How can this be a 5star hotel, it’s falling apart. Wouldn’t
recommend anyone to stay here. They need more maintenance work to be done or lower the rating. Far away from Krabi as well.

Stayed: January 2018, travelled with friends
1  Thank MarkusJohansson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerDTKR, General Manager at Dusit Thani Krabi Beach Resort, responded to this reviewResponded 8 January 2018

Dear "MarkusJohansson"

We must sincerely apologize that your recent stay at Dusit Thani Krabi Beach Resort was not to your total satisfaction.

Kind regards,

John Kendes
General Manager
Dusit Thani Krabi Beach Resort - the ultimate beach escape in Krabi!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Dusit Thani Krabi Beach Resort

Address: 155 Moo 2, Nong Thale, Krabi Town 81180, Thailand (Formerly Sheraton Krabi Beach Resort)
Phone Number:
Region: Thailand > Krabi Province > Krabi Town > Nong Thale
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 On the Beach Hotel in Nong Thale
#3 Family Hotel in Nong Thale
#4 Top resorts Hotel in Nong Thale
#5 Luxury Hotel in Nong Thale
#5 Spa Hotel in Nong Thale
#7 Romantic Hotel in Nong Thale
Price Range: €97 - €441 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Dusit Thani Krabi Beach Resort 5*
Number of rooms: 240
Official Description (provided by the hotel):
Enviably located on a peaceful, white sandy beach, our rooms feature every comfort to ensure a blissful stay. With a full range of activities and excursions we are the ideal choice for families and couples alike. Be as active or as relaxed as you like - try kayaking, rock climbing, diving, snorkeling, the heavenly Mandara Spa or lazing in a hammock by the Andaman Sea. Fabulous dining, live entertainment and warm hospitality await. ... more   less 
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Also Known As:
Sheraton Krabi Beach Hotel Nong Thale
Sheraton Krabi Beach Resort
Krabi Sheraton
Dusit Thani Krabi Beach Resort Nong Thale

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