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All reviews main building sea view cottage rooms kata group deluxe seaview room beach bar swimming pool reception area klong muang beach tuk tuk beach towels local restaurants assistant manager great beach beach front private beach turn right
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Reviewed 26 March 2018

We were a bit disappointed with the hotel as it was very basic and the welcome from reception was a bit bland. We weren't even shown to the lift and given a piece of paper with the facilities. Room was simple with a great view and (deluxe sea view) but ample for three nights. This could so be a 5 star hotel but more like 3 star. However the beach made up it. Absolutely amazing! Lots of sunbeds which were on top of each other so we found a nice bed right up the end so not so on top of each other. Everyone was setting up their towels in the morning which I find incredible!!
Walk out to the right of the hotel and you have a lovely beach side shack serving drinks with a great view - walk up further and you have lots of restaurants and bars which are all really well priced. Location for this hotel is amazing and the views to die for. Shame the hotel does not live up to the same. Pool was very large and warm.

Room Tip: deluxe sea view was adequate but the view is worth the extra money
  • Stayed: March 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank nickyb337
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheevanont P, ผู้จัดการ at Beyond Resort Krabi, responded to this reviewResponded 27 March 2018

Dear nickyb337,

We are sorry to hear that you felt let down and disappointed by the services of our reception. Remedial steps have been taken with the departments responsible, and we hope that now this kind of situation will not arise.

Thank you for your feedback.

We do hope that we have the opportunity to welcome you back in the near future.

Yours sincerely,
Cheevanont/Hotel Manager & BRKB Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 March 2018 via mobile

Perfect , clean and the location is really good !

The breakfast is ok but not spectacular

Ask for a room in the new area and not in the bungalows I think is better.

The massages are great in the street in front and cheaper

Stayed: March 2018
1  Thank Catherine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheevanont P, ผู้จัดการ at Beyond Resort Krabi, responded to this reviewResponded 22 March 2018

Dear Cahterine B,

Our team here are delighted that you found your stay with us to be so enjoyable, and we thank you sincerely for taking the time to write about your experience. We hope you decide to return soon, and send to you our best wishes.

Yours sincerely,
Cheevanont/Hotel Manager & BRKB Team

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Reviewed 6 March 2018 via mobile

Stayed for the weekend.
We love the surroundings. Quiet and calm. My children were so excited riding tuktuk to our cottage. They have a big pool, with jacuzzi. Spent the whole day here.

We love the breakfast buffet. They labeled halal and nonhalal food. And they have 4 coffee machine

Stayed: February 2018, travelled with family
Thank GrandTour470091
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheevanont P, ผู้จัดการ at Beyond Resort Krabi, responded to this reviewResponded 7 March 2018

Dear Guest,

Thank you for sharing your recent experience with Beyond Resort Krabi. It is delightful to hear you enjoyed your stay.
We greatly appreciate the positive comments with regard to our location, swimming pool and our Breakfast.

The entire team and I, are always at your service and very much looking forward to warmly welcoming you and your family back, in the near future.

Yours sincerely,
Cheevanont/Hotel Manager & BRKB Team

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Reviewed 4 March 2018 via mobile

The resort is really beautiful beachfront and far away from the noise of Ao nang beach but the hotel has shuttle service that goes back and forth to Ao nang if you want to shop for cheap souvenirs or visit the market. It is about 40-1 hour drive from the airport via taxi ride. The property has a nearby 7/11, several massage spas at an affordable prices, restaurants and forex booths. Its staffs are all accomodating with nice customer service. The room is very spacious with large bathroom & very clean. Housekeeping drops by every day. The onsite restaurant had very sumptuous seafood dinner buffet that is very affordable and u can enjoy dinner while being serenaded by its band. You can either book activities via hotel or independent tour companies and most of them will pick you up from the hotel. I and my hubby enjoyed the elephant ride & island hopping. If you want a laid back, romantic beach getaway in Krabi, Beyond Resort is highly recommended.

Stayed: November 2017, travelled as a couple
1  Thank attylen0629
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheevanont P, ผู้จัดการ at Beyond Resort Krabi, responded to this reviewResponded 7 March 2018

Dear attylen0629,

Thank you for sharing your recent experience with Beyond Resort Krabi.
It is delightful to hear you enjoyed your stay. We greatly appreciate the positive comments with regard to our Location, friendly staff and our service.

We sincerely appreciate your support and look forward to your return.

Thank you again for taking the time to share your feedback with us!

Yours sincerely,
Cheevanont/Hotel Manager & BRKB Team

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Reviewed 3 March 2018

Pros
- Checkin staff was lovely. They also helped called when my transportation failed to show upon checkout.
- Room was ready early
- Restaurant staff was great
- Pool and beach are clean and enjoyable for relaxing
- Lounge chair saving is enforced

Cons:
- I wish I had read the reviews more closely about the cottage rooms. They are extremely dark, dated and in my case unclean. Per the pictures there were LARGE cracks in the walls throughout the room and what appears to be bloody handprints on the wall. The bathroom was very dark even with all the lights on, and there was black mold inside the shower.
- I came back one night after being at the beach all day to find the ground level sliding door open. My wallet was out in the room as well as jewellery, etc. There were also numerous mosquitoes and a gecko in the room as a result of the window being left open for hours. I called the front desk and they said twice they would speak to housekeeping. I stressed my concern at my belongings being out with the window open and the mosquitoes and gecko. There was no offer to change rooms. Ridiculous.
- Alcohol in the restaurant is a bit pricey.

In the future, I would stay at Dusit again as they are next door and their rooms are much more modern and there are more food and bar options available.

Room Tip: Do not stay in the cottage rooms
  • Stayed: February 2018, travelled solo
    • Value
    • Cleanliness
    • Service
Thank lindseys228
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheevanont P, ผู้จัดการ at Beyond Resort Krabi, responded to this reviewResponded 7 March 2018

Dear Lindsey228,

Thank you kindly for your review. We greatly appreciate the positive comments with regard to our Friendly staff, our service, our Location, our Pool and Beach,

We are very concerned that you found some point of your stay with us to be so disappointing. The team here at our resort always put the needs of our guests first, and if anything falls short of expectations we always take it very seriously. Your experience is being taken up with the departments concerned. In the meantime, we send you our sincere apologies.


Yours sincerely,
Cheevanont/Hotel Manager & BRKB Team

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