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All reviews front desk would definitely stay here again shot road chain faucet mattresses
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Reviewed 29 April 2021

We stopped at the Holiday Inn Express without a prior reservation at around midnight. The person at the front desk was welcoming and the whole check-in process took about 5 minutes. The room was extremely clean. The bedding, pillows, and mattresses were so comfortable. I would definitely stay here again.

Date of stay: April 2021
    • Sleep Quality
    • Rooms
    • Service
Thank Jinjer H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 12 January 2021

This is an upscale HIE that is far enough from the interstate to be quiet, but close enough to be convenient. There is abundant, well-lit parking. A heated indoor pool complements the HIE breakfast. Above all, however, this hotel is modern. The bathroom in our unit was well designed and brightly lit, and the furnishings in the bedroom area a light tan with chic lines, in contrast to the dark and clunky furnishings to be encountered in so many older HIE hotels.
We would stay here again without hesitation.

Date of stay: January 2021
    • Sleep Quality
    • Rooms
    • Service
1  Thank jetsly
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 29 September 2020 via mobile

Very quiet and clean place. The front desk personnel were excellent and the staff was great. The petit Dejeuner was OK. The rooms were clean and fresh as well. Nice place. Close to WalMart and eateries

Date of stay: September 2020
Trip type: Travelled as a couple
1  Thank durwoodn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 19 March 2020

Unlike a lot of other Holiday Inn Express locations, this one is off the highway and allows for a quiet night. The room and bed was typical of HIE - clean and comfortable. But, the shower head in our room ran more like a faucet. When I reported it to the front desk at checkout they seemed genuinely concerned. Breakfast was standard HIE fare. The only concern I had was a lack of a hand sanitizer dispenser close to the breakfast area during this COVID-19 virus period.

Date of stay: March 2020
    • Rooms
    • Cleanliness
    • Service
1  Thank Y0ungSter
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 30 December 2019 via mobile

Sorry we love dogs in their proper place, not through out a public hotel. We specifically asked if they kept dogs in a certain area or certain floor. We were assured by Drew that they were only on the 1st floor. We were given floor 2. Then as walking away we noticed the man ahead of us with a large dog going into the elevator. ???? Turns out he was going to his room on the 3rd floor. So much for what Drew told us. When we confronted him he said, oh well at times we put them on other floors. Dog hair,Dog dander,Dog smell is as offensive as cigaret smoke/smell to many. Disgusting...as is well known many owners have their dogs sleep with them. We personally do not want to sleep where a dog slept.
We would have left other then traveling for over 10 hours we were exhausted, next time we face this type if situation we will go some where else. This morning going down to the lobby, greeted by 2 more dogs as well as the large smelly one. Nice! The halls smelled of dirty dog, elevator too. People who own dogs many times are so use to the smell don't realize how offensive it is to non-dog owners. Generally they smell like dog just like cigaret smokers smell of cigarets.
We DO NOT recommend this hotel. Odors indicate bacteria .. Dogs carry bacteria & there is plenty of bacteria here. The lack of cleanliness is very evident.
We left, breakfast had lost its appeal since the same gentleman with the large smelly dog, who smelled like his dog was having breakfast. That doubled the lack of appeal.
Do we sound harsh? Spending over $100 for a room, one does not expect such a situation. We enjoy feeling clean.

Date of stay: December 2019
Trip type: Travelled as a couple
Thank MMorgan2571
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Patty D, General Manager at Holiday Inn Express & Suites Lonoke I-40 (Exit 175), an IHG Hotel, responded to this reviewResponded 31 December 2019

Dear Dirty Dog Smells,

I am very sorry that you had a bad experience at our Hotel. We do accept pets and we try to keep our Hotel very clean. I do realize that some people do not want to stay in a Hotel that accepts pets. I would suggest making sure a Hotel does not accept pets before choosing to stay there you can find that on the website. That will save you a bad experience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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