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Reviewed 18 July 2018

Spotless hotel family room - a huge bed for mom and dad and the kids had their own room. Beautifully decorated, clean and lovely! Breakfast was great and the staff were very helpful and friendly - from reception to the cleaning staff.

  • Stayed: July 2018, travelled with family
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Review collected in partnership with this hotel
Thank lynnettestramrood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DiazHotel, Public Relations Manager at Diaz Hotel & Resort, responded to this reviewResponded 19 July 2018

It always warms our hearts to receive such wonderful feedback from our valued guests! Thank you for taking the time to compliment our hard working staff. It is highly appreciated. We look forward to your next visit!

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Reviewed 17 July 2018

The family stayed at the hotel but the RULES are very strict. No noise allowed at all times and this is not great if you have young kids. The fine print says that you will loose your deposit if there is noise ? Crazy as this is then not a kdis friendly environment.

The place was clean and was good. Limited TV channels for the kids.

  • Stayed: July 2018, travelled with family
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Review collected in partnership with this hotel
Thank 880Raoul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DiazHotel, Public Relations Manager at Diaz Hotel & Resort, responded to this reviewResponded 18 July 2018

We are sorry to hear that you found our rules to be too strict. As we sometimes accommodate inconsiderate guests in the self catering apartment section where you stayed, we unfortunately had to enforce rules as to ensure that all our guests enjoy their stay. The apartment building is owned by individual owners and the Body Corporate rules are very strict with regards to noise pollution. As a result we choose to rather warn guests beforehand as to ensure that they are aware of the rules and regulations applicable. We still firmly believe that the units and resort is child friendly and is happy to hear that you found the facilities to be clean and good.

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Reviewed 10 July 2018 via mobile

A pity we were both ill so could not enjoy the facilities and ambience to its fullest! Beautiful seafacing rooms with panoramic views from Mossel Bay to Herolds Bay. From the 10th floor we had a birds eye view of the beach and facilities and activities. Great breakfasts great café restuarant to cut out the need to go looking for a burger or fish&chips in town! Priced well...service was great from the restuarant manager who picked up we were staying for a few days. We could not move and he was there to offer us a service! Once again we were too ill to oblige -pity! The Pirates bar has great views over the beach and a nice atmosphere. Overall we enjoyed our 3 night stay here. Will certainly want to go back and enjoy it when in good health!

Stayed: July 2018, travelled as a couple
Thank Adrian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DiazHotel, Public Relations Manager at Diaz Hotel & Resort, responded to this reviewResponded 13 July 2018

We absolutely love getting feedback from our guests and enjoyed reading yours tremendously. Here's to good health and your next visit to the Diaz Hotel & Resort!

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Reviewed 9 July 2018

We enjoyed our family stay at the Diaz Hotel, its a beautiful and convenient location. Rooms were comfortable, with a beautiful view. Things to be improved are small items i.e. we booked for 2 adults and 2 children, but the room was only set up for 2 (towels, coffee station,etc). Also the TV channels were not set up which was a bit frustrating for the kids.The breakfast was average and could be improved. That being said, it is definitely a place we would visit again.

  • Stayed: June 2018, travelled with family
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Review collected in partnership with this hotel
Thank linzee2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DiazHotel, Public Relations Manager at Diaz Hotel & Resort, responded to this reviewResponded 10 July 2018

Thank you very much for your feedback received. We have already relayed your feedback to departments concerned who will definitely address the shortcomings. We look forward to see you again!

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Reviewed 6 July 2018

Wow, what an amazing peaceful break away. Falling asleep to the sound of the waves to waking up to the most spectacular view of the sea from your bed was absolute heaven. The staff were very friendly and helpful. All round great experience. Will definitely be back.

  • Stayed: June 2018, travelled with family
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Review collected in partnership with this hotel
Thank sharonmJ1812ER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DiazHotel, Public Relations Manager at Diaz Hotel & Resort, responded to this reviewResponded 10 July 2018

Thank you so much for taking the time to post your review which is highly appreciated! We are happy to hear that you've found everything to your satisfaction and look forward to your next visit!

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