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Decameron Isla Palma
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Reviews (421)
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Reviewed 23 July 2017 via mobile

We spent four days un total relaxation away from city stress and sourrounded by pleasant beaches

Náutic sports like kajak, snorkeling and diving are available and is a great experience because the beeaches are very nice and calm.


The hotel is confortable and service is good.

Is three hours by bus and boat from Cartagena, however the trip is comfortable, secure and always on time.

Stayed: July 2017, travelled with family
2  Thank MCG16102013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gerenciaislapalma, Gerente at Decameron Isla Palma, responded to this reviewResponded 25 July 2017

Dear guest:
Thanks for your comments. We hope to have you back soon at our Hotel.
Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2017 via mobile

I've done many things from camping in the wild in eastern Europe, hostels without electricity or water to luxury 5 star hotels and resorts. Some experienced were great others not so. Though nothing compares to this resort from hell. I will try to sum up why we didn't like it:

- room that needed a lot of attention.
- mosquitoes from the swamp next to our room
- loud music everywhere you went
- food with as much taste as old arepas
- plastic cups for all drinks(mother nature must love plastic.....)
- If there was no loud music there where Colombian entertainers screaming about something.
- Dead dolphin basin.

Everything combined we decided to leave within 24 hours. The people at the hotel told us we would get our money back, but after month of back and forward. Sometimes it took over a month for them to respond. They suddenly decided we wouldn't get a penny.

In the end I'm still glad that we managed to escape this place and managed to find the best place ever nearby.

So if you want to relax go to another place if you're however looking for a dirty hotel with loud music and bad food this is the place to go.

Stayed: July 2016, travelled as a couple
5  Thank Camilo v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 20 June 2017

I really zorry that you are not be happy in our Hotel. But your opinion is very far fom the reality of our Hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2017 via mobile

We had a wonderful time at Isla Palma. A lot of the reviews made us think this would be a rundown, messy hotel, but it was really pleasant! Also the bus ride is actually kind of nice, y'all just whiny. Turn on your iPod and look out the window at the real Colombia.

We heard the boat ride might soak our luggage so we put our stuff inside our suitcases in plastic bags. So unnecessary. The boat ride was lovely and our stuff didn't get wet whatsoever.

The best part about this hotel was the privacy. There might be only 30-40 people max at the hotel at any given time, and the beach is pretty big so you get tons of space to yourself. AND NO VENDORS!! AMAZING!! Several times over the 4 days we were there I had the beach almost entirely to myself (while my mom napped). It was magical! Watch out for the annoying white fish at the beach, though. They usually come out in the afternoon and tend to nip at you, though it doesn't hurt much they can swarm you and it's really annoying. But tbh if you're not used to the sun, you should be in the shade at that time anyway. ;)

The beach is far from the hotel, though. So if you don't like walking 7/10 mins and want the beach right at your door, you may be frustrated. But the walk is really nice and you get to see deer and flamingos and various other cute animals along the way.

The rooms are fine. Not great, but I hardly spent any time in mine anyway. They don't have much of a view, but a quick walk to the front of the hotel fixes that with a lovely dock right out front that leads to a jacuzzi and a bar that makes you feel like you're in the middle of the ocean. The showers are bad, either having barely any pressure or way too much pressure and being hose-like. If the hotel is going to fix ANYTHING, I would recommend that. Also, the light on the air conditioner that tells the temperature was really bright and woke me at times. Just sleep facing the other way.

The walls in your room are also pretty thin, so if you want to take a nap during the afternoon when people may be making noise, or you sleep in late in the morning, make sure to bring ear plugs because you can hear people talking in the next room, walking around upstairs, etc.

The hotel caters almost exclusively to Spanish-speaking guests, so if you only speak English and don't have somewhat working knowledge of Spanish, you might have a hard time getting what you want. Usually there is at least one staff member that speaks a little English though. The waiters don't, at all, so make sure you know the basics like how to ask for coffee or wine or more cutlery. When you arrive, they will give you a paper with information about the hotel services in English though! Make sure to ask for that, it's helpful and though I speak Spanish I wish I had gotten it.

The staff are so friendly! Even if you don't speak Spanish, they always say really nice basic things to you in Spanish like "hi, how are you? How did you sleep?" Etc.

The night entertainment is entirely in Spanish, but it's mostly comprised of dancing and slapstick, so even if you don't understand the talking, you can still find it pretty funny. Expect to cringe, they like to do a lot of "Decameron games" where they have guests compete against each other in embarrassing tasks. But the host is hilarious and so energetic.

The food is great, not boring at all. They do tend to repeat a few items everyday, like the chicken and the fried fish, but everything is so delicious! Go for the coconut rice, it is absolutely to die for. I could eat my weight in coconut rice. The fruit is incredible and they have such a great variety. They also serve popcorn and hot dogs in the right hand side of the lobby between 3 and 5pm and it's a nice yummy snack if you happen to miss lunch.

Overall we had a wonderful time at Isla Palma. It was so nice to be away from the crowds and vendors of Cartagena and just totally relax for 4 days. I would definitely come back here.

Stayed: February 2017, travelled with family
3  Thank Rose_Megill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 January 2017

Best to go if you can speak Spanish. We were the only English speaking people there. Had fun practicing our Spanish. Beach is nice but not much in the way of fish. Took an island tour which included snorkeling at a coral reef. They don't tell you but you should take extra cash on this tour as you need to pay for a tour of a small island. Then you stop off at a beach where you can buy food/drinks. Although this beach is part of a national park, it was dirty. When we finally got to the coral reef part of our tour, we were to be there for an hour but was probably only there for 40 min. The reef was very small and had lots of bleaching, not many fish at all.
They have a nightly show which is loud but is over by 10 each night. Fun if you relax and take part.

Room Tip: Rooms at the rear of the complex are farthest away from the stage and are the quietest.
  • Stayed: January 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank travelodgesucks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 January 2017

Decameron Isla Palma may not be everyone's first choice. From Cartagena, Colombia, It is a 3 hour bus ride and a 25 minute boat ride. Once you are there you are limited to the amenities that the resort offers which are not many, but what it does offer is provided with EXCELLENT service. The all inclusive package comes with good food well prepared and with adequate variety. Extra curricular activities include snorkeling tour, scuba diving tour and fishing tour. One can also make use of their Coco Spa and get a luxurious massage at very reasonable rates compared to Canadian rates. If you are looking for a beach experience without crowds and incessant hawkers, Isla Palma is the place. My only criticism was the volume of the music was louder than what our ears would like. My largest praise is the friendly, patient and professional staff that had to deal with 6 Canadians that had too little speaking ability in Spanish. I would recommend Isla Palma to anyone that wants to have a tropical beach holiday without hordes of people and the venders that those crowds attract.

Room Tip: first floor rooms would be preferred if you don't want to deal with steps. No elevator
  • Stayed: January 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank geoffreya496
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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