Hotel in its own compound with attractive gardens in one of the better areas of Caracas. Helpful friendly staff although, as with most things in Venezuala, you have to be patient.
average quality breakfast
It is an old historic hotel just below Avila mountain. The reception stuff is super slow and not well connected with the management. We had reservation done but obviously it was hard to find. Rooms are old but the garden is pretty well maintained. They dont prepare breakfast box if you leave early. The guards though are very nice and helpful.
We stayed here twice as part of a group tour with World Expeditions. Both times we had to leave the hotel very early (between 3-4am) to catch flights so I cannot comment on breakfast. The first visit we had to change rooms because our room wouldn't lock, this was our only real problem. The second visit, the elevators were not working which meant carrying bags up and down stairs. They also put 2 people needing twin beds into a room with a king size double - we had to change rooms again. Within our group thee were numerous issues of similar types. The staff did try to provide assistance, but it was slow. Based on what I saw of Caracas I think we did ok.
I have visited this hotel since 2013 and considering the actual situation for Venezuela we can admire the effort that the hotel management is doing to improve conditions (food taste, furniture and rooms) unfortunately is taking too much time to get acceptable standard. is on track
This is an historic hotel, built in the 1950s, with a decent bar/pool area. It's not magnificent, but it's safe and set away from the central city in a suburban area. My room door lock didn't function, so they had to fix it. All broken parts, construction leftovers, etc., are thrown in the back yard, which was the view from my balcony.
The breakfast spread was good, I would say. There was very loud karaoke at night although I was told this is not usual.