We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“20 minute queue at bar. Poor service all round.”

Dragon Inn Crickhowell
Ranked #5 of 32 Restaurants in Crickhowell
Certificate of Excellence
Price range: US$7 - US$26
More restaurant details
Restaurant details
Dining options: Breakfast, Reservations
Description: Friendly waitress service with emphasis on locally sourced food served all day.
Reviewed 18 July 2018 via mobile

This is about the fifth time we have tried to eat at the Dragon in the last year. Now we just give up. And won't be returning. It's a glorious summer and inside the dragon is dark so with another couple and their children we asked could we eat outside, only to be told, they stop serving in the garden at 4pm, when we specifically asked when we booked are you serving outside...but we could have food on the patio... where there is no sun and the children can't run around. Which is a pity, as the Dragon has a beautiful large garden area.
We found some seating on the patio but for the hour and a half we were there, we had to queue 20 minutes at the bar each time, as there was only 1 person serving... and may it be said, he couldn't have worked faster if he tried!
I really don't understand the issue with walking up 6 steps so customers can enjoy food and the grounds in the sun. Why would people with young children want to be inside in this hot weather after 4pm?
The service has been poor each time we visit and so we will just stick to going to The Bear.

Thank rtippo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (579)
Traveller rating
Traveller type
Time of year
Language

28 - 32 of 579 reviews

Reviewed 16 July 2018

A rather disappointing visit. We ate on a Monday evening, with family for a birthday celebration.

Food was good - but they were out of fishcakes which were my first choice, out of Brecon gin and worst of all out of ice .... Ice is surely a must have in a bar/restaurant especially when it's so hot

Staff needed to be constantly reminded - drinks were slow

But we love the Dragon so will return

    • Value
    • Service
    • Food
Thank Nellietheelephant59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2018

I stayed at the Dragon Inn last week for four nights, and was delighted with my single room and overall service. The breakfasts get a five star rating from me and all served by such lovely people. I chose to eat three evening meals and lunch at the Dragon Inn and again, was delighted with the quality of food and service. As a family run business there is a sense of personal attention and care.
I used to live in Crickhowell and so have known the Dragon for many years, but under new ownership it has now been turned into a delightful place to stay. I would definitely stay there again and recommend to all my friends.

    • Value
    • Service
    • Food
Thank Janet w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2018 via mobile

What should have been a marvellous afternoon was completely spoilt by the utter lack of staff! The staff who were there were outstanding but the lack service very very disappointing as they could not keep up with demand. This afternoon you have lost hundreds of pounds worth of business. You need to employ more staff!

Thank Kirsty R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2018

Crickhowell is a very attractive small town with plenty going on. The Pub was very comfortable to stay and a great centre for mountain or other walking. Table Mountain is just behind and a walk away and a river walk nearby. A great breakfast, friendly staff and good evening meal with real ale on tap.

    • Value
    • Service
    • Food
Thank Johntherunner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Dragon Inn Crickhowell also viewed

Llangattock, Crickhowell
Crickhowell, Brecon Beacons National Park
 
Crickhowell, Brecon Beacons National Park
Crickhowell, Brecon Beacons National Park
 
Crickhowell, Brecon Beacons National Park
Crickhowell, Brecon Beacons National Park
 

Been to Dragon Inn Crickhowell? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing