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All reviewsisles of glencoepool and saunabunk bedspatio doorsfamily roomlounge areathe ground floordining roomstunning viewsloch view roomevening mealbuffet breakfastbit datedroom was largerelaxing breakpublic areasfantastic location
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Reviewed 15 June 2018

Lovely setting around this hotel, but our room had a strong smell like a barn along with black mold growing on the walls in the bathroom. The front desk gentleman was very nice and helpful but his was the only smile we saw from the staff there, which is disquieting. Lovely, peaceful setting was very appreciated. Others in our group were happy with their rooms, ours we couldn’t wait to leave!

Stayed: June 2018, travelled as a couple
Thank beckga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel-GManager, Guest Relations Manager at Isles of Glencoe Hotel & Leisure Centre, responded to this reviewResponded 22 June 2018

Hi Beckga,

Thanks for taking the time to post a Tripadvisor Review.

I was sorry to read of the problems you experienced with your room and of the service issues that you have encountered.

If you wish to discuss this further, please contact our Customer Services Team on customer.service@crieffhydro.com


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Reviewed 15 June 2018

Not much around the hotels location except breathtaking views and lovely walks!! The hotel itself is quite comfortable. Rooms are a bit old and bathroom probably needs updating but it is not in the middle of a major city afterall. We were on a tour group and stayed here for three nights and included dinners and breakfast were quite good. Staff very friendly and welcoming. Overall a good place to stay to experience the Scottish Highlands.

Stayed: June 2018
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel-GManager, Guest Relations Manager at Isles of Glencoe Hotel & Leisure Centre, responded to this reviewResponded 22 June 2018

Hi David S,

Thank you for your review.

We are delighted that you enjoyed our Hotel and the lovely surrounding country.

We are working on a refurbishment programme, so I hope you have the chance to enjoy the updates that we are making in the near future.

In the meantime, thanks for your feedback.

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Reviewed 12 June 2018

We stayed at the Isles of Glencoe Hotel for 1 night on our CIE tour. The hotel is three star hotel. The views and grounds are gorgeous and inviting situated on a lake.
Rooms were clean. Our room had a door that opened out to a small patio with a view of the mountains....and car park and playground. ;) Still, we enjoyed our patio having pulled chairs outside and chatting with our neighbors. I would stay here again.

  • Stayed: May 2018, travelled with friends
    • Value
    • Location
    • Service
Thank SanibelStacy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel-GManager, Guest Relations Manager at Isles of Glencoe Hotel & Leisure Centre, responded to this reviewResponded 22 June 2018

Hi SanibelStacy,

Thanks for the review.

It's great to hear that you enjoyed your recent stay with us. We are fortunate to be located in such a scenic part of the country, and it's great you were able to enjoy this as well.

We look forward to welcoming you back in the future!

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Reviewed 3 June 2018

Decent enough hotel but it is not centrally located so we were left to wander the immediate hotel area only ... as we were part of a coach tour that stopped here. The rooms could use some refreshing but bed and linens were decent. Breakfast was okay but ran out of fresh fruit and took a bit to replenish them. Used the pool area and it was clean and nice temperature. Unfortunately, the fire alarm went off twice during our stay. 2nd time we evacuated the rooms but never informed what was the cause (and didn't see fire dept. if they arrived). Likely the best quality hotel in the area but not sure its really worth the price.

  • Stayed: May 2018, travelled with family
    • Value
    • Cleanliness
    • Service
Thank BD_in_TO63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel-GManager, Guest Relations Manager at Isles of Glencoe Hotel & Leisure Centre, responded to this reviewResponded 22 June 2018

Hi BD_in_TO63,

Thanks for taking the time to give feedback on your recent stay.

We value all feedback, it gives us the chance to improve on what we do, and we will certainly review the points that you have raised,

Our rooms are all being visited as part of a rolling refurbishment programme, and we will continue to work across the property until completed.

I am sorry that you found some aspects of service at breakfast slow and I do apologise for the disruption from the fire alarm. I hope that these issues did not affect the enjoyment of your stay too much.

I hope that we can welcome you back in the future, and in the meantime, thank you for your feedback.





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Reviewed 3 June 2018 via mobile

Stayed at the Isles of Glencoe Hotel for 1 night on our tour. The hotel is just an average three star hotel. Food is basic and the wine menu is limited. The view and surrounding are gorgeous.
Staff were friendly. Rooms were clean. I would definitely recommend it if you in the area.

Stayed: June 2018, travelled with friends
Thank Mary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel-GManager, Guest Relations Manager at Isles of Glencoe Hotel & Leisure Centre, responded to this reviewResponded 22 June 2018

Hi Mary S,

Thank you for your review.

I am glad that you found our rooms and staff of high standard and that you had the chance to take in the surrounding area that we are so lucky be located in.

We value all feedback and will certainly take on board your comments regarding our food and beverage.

In the meantime, thank you for your review, and we hope to see you again soon.

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