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“Just Swanning along”

The Three Swans Hotel
Price range: US$1 - US$80
Dining options: Breakfast, Reservations
Restaurant details
Dining options: Breakfast, Reservations
Reviewed 22 August 2017

Hard to criticise this place because reception and most of the rest of the staff were pleasant and eager to help. But the place was rammed on the Saturday afternoon we arrived and it took ages to find a car parking space. Ditto a seat in the bar. So we ate and drank elsewhere. A leaking loo in our room led to an unsolicited reduction in our bill and the room itself was fine. However, at breakfast, they ran out of scrambled egg so I asked a waitress to bring some more. No, she said, breakfast was over. Then two minutes later one of her colleagues brough out a batch of freshly-fried eggs. When I asked him how he managed to do this when the breakfast was over I was told I shouldn't have been told that. But still no scrambled. Minor quibble, but poor internal comms.

Thank bryanedwin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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15 - 19 of 312 reviews

Reviewed 16 August 2017 via mobile

Visited on a Saturday evening for a few drinks. Took ages to get served at the bar even though two waiters standing there, then asked if wanted ice in glass for beer! Vodka was cheap. Awful atmosphere and left after one drink.

3  Thank Anna T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2017

We had an outstanding meal on a Sunday night. Many other restaurants close by required reservations and they were full. We walked right in. Our wait staff were very professional and helpful.
We listened to live music in the courtyard,we ordered lamb and also the cod dinners, followed by a coconut ice desert with a white chocolate sauce

    • Value
    • Service
    • Food
Thank Shelagh000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2017 via mobile

Absolutely dreadful.

Long wait.
Left without eating.
Chased our food twice with waitresses who were ill equipped for their roles.

Not been back.
Won't be back

1  Thank MyGenericName
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2017 via mobile

As with most customers I tend to use the hotel on a warm or sunny evening which unfortunately highlights the need for staff to be trained better behind the bars. Fingers grabbing around the rim of the glass whilst a drink being poured is not hygienic and some staff seem to either be rabbits in the headlights or overly confident/arrogant which don't suit the hotel.
When I recently visited for a larger group of friends for lunch where a table had been booked, we arrived to find that apparently we didn't have a reservation. Luckily we were able to be seated at a table anyway. The service was a little disjointed with us having to ask if we could place more drinks offers and for desserts instead of it being offered to us. Also when being provided with menus we were amazed to be handed 4/5 different sheets of paper of varying sizes to sift through. This was painfully awkward for the waiter as well as ridiculous for the amount of space and time this took up. The food was actually ok and the superfood salad looked fantastic. However the cakes in the cabinet were dry/stale, bland and really quite disappointing.
Simple changes could really make a difference here.

3  Thank EmmaT901
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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