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Reviewed 31 October 2012

Went with my boyfriend on a 2 night mid-week dinner, bed and breakfast deal. The hotel is in a fantastic location with lovely sea views. We wanted a cozy, romantic weekend away and were a bit disappointed - it wasn't bad, but the hotel was basically just functional and had none of the nice little touches that you would get these days at a mid-range B&B to make it a bit of fun.

For example the room was big but cold, dimly lit and not very welcoming, there was a very thin duvet considering it was scottish wintertime, and we had to put the electric heater on all night to keep warm. There were no dressing gowns and the toiletries were basic. The food was good, but a £30 allocation on a very expensive menu was not what we were expecting, and took some of the fun away from the "all-inclusive" and meant we pigged out on the free bread, didn't get pudding, left a bit hungry and didn't feel like buying the over-priced alcohol.

On the plus side we loved the sea views and the outside jacuzzi was a real treat on a miserable winters day. All in all it would be fine if you needed to stay in north berwick, but i wouldn't go just for fun.

  • Stayed: October 2012, travelled as a couple
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Thank louiseandjane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 October 2012

We held our wedding here in October 2012. The staff were wonderful from the start of the booking process to the conclusion of the event. The location is fantastic and the food amazing. The rooms were clean and comfortable and well appointed. There is some randomness in both room size and bed size even in the same room type but all were more than suitable! Wedding guests that had any issues with room sizes were dealt with quickly and given larger rooms. The breakfast can't be faulted and the selection is great. The library was a beautiful location for the ceremony and the bass rock suite a great venue for a ceilidh. All in all a brilliant hotel and spa.

  • Stayed: October 2012
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Thank Rogiestar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A Holiday Lettings verified reviewer
west yorkshire
8132
Reviewed 26 October 2012

Room Tip: we were in room 112, no sea view but you can go and sit in the lounge and get it for free.
  • Stayed: October 2012, travelled as a couple
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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 26 October 2012

My wife and I stayed here for three nights recently as part of our honeymoon. Upon arrival we were very impressed by the foyer, lounge and certainly the fantastic views. We were even happier when we were imformed on check-in that our parents had informed the hotel we were honeymooners and as a result had a sea view room, and we were certainly not let down by this.

Our room had views over the West Links golf course to the sea, both from the sleeping area and the adjoining 'lounge'. Unfortunately, we were somewhat surprised at the quality of fittings and furniture in the room in comparision with other hotels Macdonald surely see as their competitors. Our shower had virtually no water pressure and our widescreen TV showed programmes in 4:3 ratio (this is 2012!). We also found the walls to be somewhat thin and could hear every movement in the corridor, although this did not extend to other rooms as we could not hear anyone on the other sides of their doors!

This hotel's benefits are its outstanding golfing location (which neither of us play) and its spa facilities. Whilst we did not partake in any treatments, the gym, pool and 'thermal experiences' were of great quality and very enjoyable, in particular the outdoor hydro-pool which was warm and enjoyable even in cold October weather. The public areas were pleasant to be in and around, although I have to confess I felt somewhat out of place even walking through the hotel with trainers on! The bar is standard hotel fair, although a good selection of whiskey is held, and the bar snacks, whilst expensive, were very good.

We did not eat dinner in the restaurant (I can however, recommend Poonthai's and The Ship Inn in North Berwick for Thai and 'pub grub' - see my other reviews), although we ate breakfast daily. The breakfast was good quality, I would particularly recommend the smoked haddock with poached eggs and eggs benedict. However, I was a little disappointed that the full cooked breakfast was of the 'English' variety, with no 'Scottish' option offered.

Generally, the staff we pleasant and helpful, although very formal. The bar staff in particular were attentive and helpful, and there are no complaints from me in this area.

Although this hotel is not perfect, it is undoubtedly a good place to stay, particularly if you wish to stay on East Lothian's golf coast. As a result of my stay I would recommend this hotel, but I would recommend hunting for a deal before booking directly!

Room Tip: Only around half the rooms have sea views, and we found being on the top floor led to low water pressure in the shower.
  • Stayed: October 2012, travelled as a couple
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2  Thank captainkrunchy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2012

Stayed here last week for 3 days, we had 2 Executive Doubles and a Turret Suite all with sea views, the doubles were ok if a bit small our suite was massive and even had a telescope to look out over the sea ( nice touch ).

On arrival we were allocated a suite over looking the car park despite booking a sea view but a quick trip to reception sorted that out and to be fair the young girl on reception was very good despite the fact that she was on her own at 1.30 pm right in the middle of check in time which was not fair to her or the guests queuing up waiting on their rooms.

We ate in the John Paul restaurant both nights and the food and service were both superb, well done to all, the breakfast was also very good with a mixture of buffet for your cold items and a plated service for your cooked breakfast.

Went to the spa each day and it was also very good, was disappointed to see my pet hate of a pound coin for the lockers, surely a hotel of this standard it should not be necessary.

One thing we did have an issue with was all three rooms were very cold all day as there was no heating on till 6 pm and it was the middle of October and very windy and wet outside, I called down to reception on two occasions to ask when the heating would come on also the duvets were very thin and would suggest a winter duvet at this time of year would assist.

Overall we had a great time and would have no hesitation in returning

Stayed: October 2012, travelled with family
3  Thank Andrew P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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