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Reviews (4,556)
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Traveller rating
2,481
1,359
467
144
105
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1 - 6 of 4,556 reviews
Reviewed 13 August 2020 via mobile

We were a bit worried about how our holiday would look like in the new pandemic situation. No need to worry. We had a lovely holiday. Congratulations to all the staff.

When we arrived we were given a room on the top floor. The room didn't have a roof above the balcony so it wouldn't be possible for us to enjoy the balcony during the day. I asked at the reception if we could get another room. David from the reception have done absolutely everything and give us another room on the same day. Fantastic service.

The food was great. Always a lot of choice.

The swimming pools are fantastic. Nice water temperature. We bought a few spontaneous pictures taken by a photographer in the swimming pool. What a good idea to take spontaneous photos instead of posed boring pictures. We would have never thought before about buying photos at all. A great memory of the holiday.

Our son loved the mini club ( and so did we:) ). The girls working there were very good with the kids.
The kids disco was a lot of fun too :)

Overall we had a fantastic holiday.

Date of stay: August 2020
Trip type: Travelled with family
4  Thank jolab233
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Online Reputation, Atención al cliente/recepción at Bahia Principe Sunlight Tenerife, responded to this reviewResponded 13 August 2020

Dear Guest,

Thank you for having chosen Bahia Principe Sunlight Tenerife hotel for your holidays and for sharing your experience.

We are thrilled to know that you thoroughly enjoyed a brilliant holidays with us and are really grateful for your special mention on the excellence of the service from our attentive staff. We have passed them your comment because they are a real asset for this hotel.

We are looking forward to your next visit to Bahia Principe Hotels & Resorts to live another amazing holiday.

With our kind regards,

Houda El Barche
Bahia Principe Sunlight Tenerife Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2020

Very very chilled out week, perfect for me and my girlfriend who left wishing we had booked 10 nights instead of 7. Weather was stunning all week and I was very content with the food and room quality. Views from the balcony of our pool / beach view room were beautiful and the service was spot on. Hotel was about 15min taxi from las americas and 40 euros from the airport, there were also a couple of small beaches near the hotel. Will definitely be back to south Tenerife later in the year.

Date of stay: July 2020
    • Sleep Quality
    • Rooms
    • Service
9  Thank kyranscott98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Online Reputation, Atención al cliente/recepción at Bahia Principe Sunlight Tenerife, responded to this reviewResponded 16 July 2020

Dear Kyran,

Thank you for taking the time to share your recet experience at our hotel.

We are thrilled to know that you thoroughly enjoyed a brilliant holidays with us and are really grateful for your special mention on the excellence of our services.

It is also very motivating to know that you would be happy to come back and we already look forward to welcoming you for another lovely holiday at Bahia Principe Hotels & Resorts.

With our kind regards,

Houda El Barche
Bahia Principe Sunlight Tenerife Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2020

Since my last return from the hotel Bahia Principe Sunlight Costa Adeje, I have read various reviews from visitors who have left their comments about the overall experience of the holiday, as well as about the work of the restaurants, reception, animators, and maids. Not all reviews can be accepted! Tourists write that the reception staff is not friendly people... However, this is not true! I have repeatedly stayed at this hotel, and I can say that the reception staff always came to my aid, as well as kindly helped other visitors of the hotel. I especially remember the employee from the reception Desk named David. Always friendly and responsive. It was always noticeable that other vacationers try to approach him for a question or request. In General, the rest of the reception staff work well. Also, we would like to mention the employees of restaurants who help visitors with their choice of dishes for dinner. Nice hotel!

Date of stay: January 2020
    • Location
    • Rooms
    • Service
3  Thank Aganest10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Online Reputation, Atención al cliente/recepción at Bahia Principe Sunlight Tenerife, responded to this reviewResponded 16 July 2020

Dear Guest,

We highly appreciate the time you spent to share your positive and detailed opinion following your recent stay with us.

We are happy to know that you thoroughly enjoyed a fantastic holiday and we are really grateful for your motivating and detailed feedback about our hotel and services, especially your kind comments on the staff that always work tirelessly to provide comfort to our guests.

We already look forward to receiving you again for another fantastic holiday.

With our kindes regards,

Houda El Barche
Bahia Principe Sunlight Tenerife Resort

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Reviewed 20 March 2020 via mobile

Just returned from this outstanding hotel after spending 11 nights of which the last 2 were the beginning of the lockdown. Rooms are a bit dated but we felt that this added to the character of the hotel. Everything you would need is in the room except a kettle but we knew before going so took our own. Whole hotel is spotless with cleaning going on throughout the day and evening and this isn't only due to the Corona virus outbreak. Plenty of areas to relax and comfortable furniture in the main bar area. Drinks package first class provably the best we have encountered albeit mostly local drinks but they are adequate. Food is outstanding with huge choice every meal nobody should not be able to find something to eat. Great fish choices and at least 4 different meats each meal . Tried 3 of the al a cartes and all were lovely the Asian being our favourite . Entertainment is low key with a solo singer each night but occasionally we ventured down to the Costa adeje hotel where it is more lively but a lot more busy. On our second last thfe hotel had to impose government measures as a result of the the lockdown but this was done in a professional manner and did not disrupt our holiday too much. People had to realise that it wasn't the hotels fault and all the staff still continued as before even though they knew they would be out of work soon as the hotel had to close shortly. This is a truly beautiful hotel in a great position albeit a bit isolated and we have no hesitation of recommending the hotel. We are certainly looking to go again next year hopefully in better circumstances. Thanks very much Bahia Tenerife see you soon and hope you get back to normality soon.

Date of stay: March 2020
Trip type: Travelled as a couple
2  Thank 423robinc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Onlinereputationbpft, Director de Relaciones con Clientes at Bahia Principe Sunlight Tenerife, responded to this reviewResponded 24 March 2020

Dear Guest,

Thank you for sharing your recent experience in our Bahia Principe Sunlight Tenerife hotel.

We really appreciate your understanding in these exceptional circumstances that we are all experiencing. Rest assured that all the team at Bahia Principe have been working hard to manage the situation to minimise the impact of these exceptional circumstances to our guests and as always, our priority is the health and safety of our guests and employees.

Thank you very much for trusting Bahia Principe Hotels & Resorts.

Best regards,

Juliana Sandoval
Bahia Principe Sunlight Tenerife Resort

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Reviewed 16 March 2020

A lovely hotel, rather big but always able to find sun beds, tables for dinner etc, room are in blocks and was basic but very clean, no tea or coffee making facilities in the room but the fridge was well stocked daily with water. beer, and soft drinks. The gardens are well kept and beautiful. There are a lot of steps at this hotel and a steep incline to the restaurant, so if you have trouble walking this may not be the best place for you. The food was excellent, very varied also there are al a carte restaurants, you will never go hungry or thirsty at this hotel. I would definitely recommend this hotel and would not hesitate at going back.

Date of stay: February 2020
    • Value
    • Rooms
    • Service
2  Thank lynden2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Onlinereputationbpft, Director de Relaciones con Clientes at Bahia Principe Sunlight Tenerife, responded to this reviewResponded 18 March 2020

Dear Lynden

Thank you for having chosen Bahia Principe Sunlight Tenerife hotel for your holidays and for sharing your experience.

We are glad to know that you enjoyed our services and facilities. It will be a pleasure to welcome you again.

Kind regards,

Juliana Sandoval
Bahia Principe Sunlight Tenerife Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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