My wife and myself stayed at the Yaramar over Christmas again. Sadly this visit was somewhat disappointing compared to our previous visit.
The actual fabric of the hotel, its cleanliness, facilities and the Boxing Day lunchtime Staff and Guest party cannot be faulted. Similarly the staff were excellent. Whilst it may be a bit unfair to pick one above the rest, I feel that I must mention Gloria who worked the Yara Bar – her bubbly personality and standard of customer service were exceptional.
As expressed above, this visit did not live up to the standards of previous visit. The first and major point must be the food, in particular the buffet style evening meal. Dinner was between 6.30pm and 9.30pm, however if you went in midway through the opening hours (we preferred to eat about 8.00pm) the food that was still available tended to be picked over, cold and dried out. At appeared that early in the evening all the food was put out in large quantities and then left, rather than putting out smaller amounts then topping up with fresh as needed. Often, with an hour or more to go of the dinner time, staff began clearing up and putting out settings and food stuffs for breakfast, and cleaning grill hotplate!! My wife raised the problem of the standard of the food with the Restaurant Manager, but he appreared uninterested.
Secondly, and very noticeable was the sharp increase in the price of drinks. Over 9 euros for a short and mixer, and over 4 euros for a beer. I could buy a bottle of wine at the local convenience store for two thirds the price the hotel charged for a single glass. In another stealth move they have effectively increased the price of drinks further by changing the times of the so-called “Happy Hour”. Previous years Happy Hour was in the Yara Bar from 6.00pm until 8.00pm and then Bar Patio, where the shows are held, from 8.00pm until 10.00. The times have now been changed to 7.00pm until 9.00pm simultaneously in both bars, effectively halving the available hours, but also by running it whilst you are having your evening meal, so unable to make use of it.
Finally, the entertainment. Whilst the acts, on an individual basis, were of a reasonable standard, the entertainment overall can only be described as boring and repetitive. A small number of acts repeating the same routines. One duo – Esperanto – although quite good, were on three times a week!!.