Myself & my husband stayed here - 2 weeks in July 22 We arrived late and the room was dark & gloomy, aircon was terrible, and our room was far away from the lifts. We asked for an upgrade this cost additional €35.00 per day €455.00 which is expensive for what we got. We were surprised there was no tea/coffee making facilities. Negatives Pool opening times - opens at 11am guests stressed as Que starts at 10.30 Umbrella/Lounger availability - not enough loungers and umbrellas for a hotel with approx. 400 rooms. Bar opening times – only open from 6 to 11.00 Late checkout - we were promised a late checkout but these are not available (numerous times on our last morning different employees using their pass key came into our room checking if we were still there! no apology offered) Showering facilities on last day – showers are beside the pool, these are not private everyone entering the bathrooms can see you showering! We asked for towels we were offered bath mats for each of us, when I complained we were given a bath towel with strict instructions! Most of the staff were pleasant, there was one or two on reception who were very rude! There was an advert in reception that you could leave a review but when you clicked the QR code the page had been removed! This made us and other guests think this hotel does...More
- Pool
- Beach