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“pleasently surprised”

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Greville Arms Hotel
Ranked #4 of 6 Hotels in Mullingar
dublin
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“pleasently surprised”
Reviewed 17 May 2007

My partner booked us into the Greville Arms hotel for the May bank holiday, was a bit weary when I read the reviews, we had a ball. When we booked in a porter took my bag up to our room which was at the front of the hotel nice comfy clean room, the lobby looked very impressive. The first night we ate in the bar and got a very good meal for €40 including two drinks! There was a band playing upstairs in the bar that kept us entertained all night the place was buzzing. On last night had meal in restaurant it was second to none, only problem we should have booked had to wait for a table but worth it. All in all found staff very friendly, will be back.

  • Liked — great location, nice bar
  • Disliked — big key ring
  • Stayed May 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank amy5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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313 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (49)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Dublin Ireland
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 7 May 2007

To be short this hotel is a dirty kip. Lazy management should wake up and get renovating asap,

rooms are dated to say the least (Avacado bathroom suits - brown tiles)

Food is of canteen standard

Staff moody and unhelpful (why wouldn't they be working in such a drab environment)

the whole place feels filthy

Avoid at all costs

Stay in the Mullingar Park - the extra cash is well worth it

  • Liked — location
  • Disliked — everything from the front door in
  • Stayed May 2007, travelled with friends
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
5 Thank Gerite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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west cork
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 April 2007

My husband and I recently attended the Lions Convention in Mullingar,
March 2nd-4th and had accommodation at your Hotel. I chose the Greville Arms as our second choice because of the information on the web site. It looked charming and with a lot of character. We were very much looking forward to the experience. Unfortunately, the experience started badly and only continues to get worse.

The parking lot "security" gate continually malfunctioned, restricting entering and exiting the parking lot. It was very obvious that "other" non residents cars were somehow? being allowed entry into the lot, which made it difficult and on one occasion unavailable for us to park in the supposed " residents" lot

The rear entrance from the parking lot is atrocious to say the very least and the stench of whatever was overwhelming. The hall was dark dingy and beyond dirty. This I might ad was our FIRST impression of the establishment. When we entered into back end of the cafeteria we were surprised to say the least. Winding our way through to the front
lobby and reception desk at least that are was respectable and clean.
After booking in we were told our room was three flight up. We are not by any means in wheelchairs or unable to manoeuvre ourselves physically around and are in good health, however we are not 30+ 40+ or 50 years of age anymore. We returned to the car to collect our luggage and "haul" it up to the room. NO offer of assistance was offered. I find this very poor "customer service" especially when we were not aware of the layout of the hotel and the more importantly..
..NO lift was available either.

Our hopes did lift a bit with the condition of the lobby and your front dining room. Very nicely appointed and probably new renovation.
Unfortunately we were not going to be dining in you establishment. Unless you consider your "barn" area which serves guest, and anyone else off the street, breakfast cafeteria style. Which I found again to be very poorly appointed and not hygienic or clean at all. I did attempt breakfast on the Sat morning, but it was very unsatisfactory to say the least.

Things again took a dive as we climbed the multi levels of stairs, loaded with luggage, in an attempt to "find" guest rooms. The staircases were filthy and got progressively worse the more levels we reached. Cigarette end, rubbish and dust that were there on Friday were also there when we left on Sunday. I wonder if you have general house cleaning at all.

By this time we had resolved that if the room itself was not any better we would NOT be staying, however the saving grace for the shabby, dreary dated room was the bathroom, most important, seemed to have been newly renovated and was clean, and acceptable.

There were other issues but I will not prolong this message any further, I think you can get the message of what we thought of your accommodation. What I am most upset about is that the amount of money
that you have the almightily nerve to charge, an outrageous per person per night rate. We would have been much much better off to have booked into a nice clean B&B for only €35-€40 per night. Considering that we paid €300 for accommodation and this is what we got for it I would say we not only have the right to complain but to add this experience to the list of "RIP OFF IRELAND" offenders.

  • Liked — It is located very centrally in town
  • Disliked — everything else, no excuse for dirty and rundown
  • Stayed March 2007, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank cathyWestCork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ireland
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 29 November 2006

Stayed in the Greville arms on 18th November with a group of 9.
The foyer looks new & then the bar had a lot of wood & was very dark in places, had an upstairs too. There was band playing that night, they were good, & then a diso afterwards which was average - all age groups there. One of the barman in function room was useless & found it hard to take an order for 3 drinks never mind 9. He didn't know how to serve up drinks or even where to find them!! Apparently this is the best place in centre of town??
Had a meal, average fayre, steaks etc. Set menu or a la carte. Good price, bill €306 for 9 with 3 bottle wine & a few shorts. The service was ok to.

Major grudge, our room. 21 I think. Opened door & the smell was rotten, fusty but you got used to it! 1970's avocodo bathroom suite, not the best, but very clean & big mirror for us 2 ladies to do our make-up. The room was very small & opened onto their beer garden, would be awful in summer, noisy & windows only opening a crack.
We arrived in room around 5pm & it was freezing. I rang reception & was told heating was on timer & came on at 6pm. I mean please, in this day & age, that's so archaic & totally unacceptable - but she could do nothing. It didn't come on at 6pm & we went down at 6.20 for drinks. Actually it never came on at all, not that night or in morning. Got to bed so late was past caring. The room was the dingiest, darkest, smelliest, coldest room I have ever stayed in.
We asked our 'organiser' how much it was, when she told us €140 for room I nearly choked.
Now the hotel is old & you can see it is has been done up & patched up bit by bit - but that room, get your act together please Greville arms& do it up - that was a total rip off.
We did not complain as one person had arranged all this so we didn't want to hurt her feelings - but all I can say is never again!!

Helpful?
8 Thank jjessie2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Greville Arms Hotel

Property: Greville Arms Hotel
Address: Pearse Street, Mullingar, Ireland
Region: Ireland > Province of Leinster > County Westmeath > Mullingar
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites
Hotel Style:
Ranked #4 of 6 Hotels in Mullingar
Price Range (Based on Average Rates): €
Hotel Class:3 star — Greville Arms Hotel 3*
Number of rooms: 40
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Also Known As:
Greville Arms Mullingar

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