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All reviews lovely hotel function room food was lovely night porter from start to finish last weekend steak would highly recommend this hotel birthday party few drinks couldn't do enough rowleys stephanie receptionist carvery ireland venue
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19 - 24 of 931 reviews
Reviewed 26 July 2022 via mobile

We stayed here on Sat 23rd July having spent the previous 2 nights at sister hotel The Ardboyne Hotel. We were charged €149 for our stay which in our opinion was a 4* price for a 1* offering. Rooms are so outdated. Television offering in this day and age very limited. Windows dirty and one screwed shut. Facing onto main street on 3rd floor we encountered noise from street level and from music coming from bar. Not to mention the church clock constantly chiming out. Room decor very old and bland. Electrics outdated ( no USB charging points). Fire escape details not on door as would be expected but in drawer. Bathroom dirty. Mould on ceiling and around bath. Shower control hanging out of wall. Constant noise from other guests coming and going and door slamming. No " Do not disturb " sign in room. Tea / Coffee facilities in room very limited. Check in was not a pleasant experience. Other than asked for name and how I was going to pay . Breakfast next morning disgusting. Swimming in grease . Smallest breakfast plate I've ever seen. Asked for toast and told staff gone for bread !!!!!! Really. Greeted by grumpiest member of staff I've ever encountered. Tea from Urn no teapots. Cutlery water stained. Table sticky. Paper serviette. Had to ask twice for toast. Had to ask for milk. Had lingering greasy aftertaste in mouth all day. Overall breakfast was a 1* experience given what guests are being asked to pay. Will not be back.

Date of stay: July 2022
Trip type: Travelled as a couple
1  Thank bcnewpark
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 8 July 2022

Fantastic stay at newgrange Hotel, Very friendly and helpful staff , very comfortable room , Our evening meal was outstanding " Best steak " in years , We will definitely be returning Thank you to all the staff from Front of house to Kitchen all excel in their jobs

Date of stay: July 2022
Trip type: Travelled as a couple
Thank V4920TDcarolinew
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Cusack Hotel Group, Other at Newgrange Hotel, responded to this reviewResponded 1 week ago

We are delighted to hear you enjoyed your stay at our Hotel. Thank you for the wonderful review and for taking the time to share your feedback with us. We hope to welcome you back to our Hotel soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2022 via mobile

The staff in this hotel makes me give it 4/5. They were so helpful and friendly throughout our stay. In particular a blonde waitress in the bar who couldnt have done enough when serving us.
The room was clean.
Beds were comfy.
The breakfast was good.
Location is great.
Plenty parking in an underground.
HOWEVER...
The rooms would need serious modernisation. In fact, pain had cracked off the wall in our room. A lick of paint would go a long way even on the room's furniture.

Date of stay: June 2022
Trip type: Travelled as a couple
Thank H1235XDlaurab
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Cusack Hotel Group, Other at Newgrange Hotel, responded to this reviewResponded 30 June 2022

Dear Customer,

We are delighted to hear that you enjoyed your stay at our Hotel.

We have recently completed renovations on a number of rooms and will be continuing the renovation process over the coming weeks.

Thank you for your positive review and for taking the time to share your feedback with us.

We sincerely hope that you will visit us on a future date to experience a stay in one of our renovated rooms!

Warm regards,

Newgrange Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2022 via mobile

Hotel was disgusting. Room was old and dirty, smell inside was horrible. Bathroom filthy old, everything was falling apart there was no towels. My little one couldnt sleep all night because of music in the hotel until 2 am and noises from outside. Staff was unhelpful and unfriendly. Manager was a joke, they charge us 165 for the room. Hotel should be shut down. They keep deleting my reviews. They are a joke. Never book any room with them. Breakfast was disgusting I got sick after eating there.

Date of stay: June 2022
Trip type: Travelled with family
Thank 955edytat
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Cusack Hotel Group, Other at Newgrange Hotel, responded to this reviewResponded 30 June 2022

Dear Customer,

Thank you for taking the time to post a review of our Hotel. We are sorry to hear that your visit did not meet your expectations.

We would welcome the opportunity to resolve this issue, if you wish to speak with us, please contact us on info@newgrangehotel.ie at your earliest convenience.

Kind regards,

Newgrange Team

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Reviewed 16 May 2022

Bedrooms very dated, in fact the entire hotel could do with a re vamp. Very limited parking for holding a wedding or function of any kind. The worst part was 4 or 5 couples were charged different rates for the same room, when questioned reception, s answer was Oh sorry, my mistake, REALLY ?????????????

Room tip: Avoid, unless you want to haggle over the real price of your room
Date of stay: November 2021
    • Value
    • Cleanliness
    • Service
1  Thank rose t
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Cusack Hotel Group, Other at Newgrange Hotel, responded to this reviewResponded 26 May 2022

Hi Rose,

Thanks for taking the time out to give us your feedback! We have had some rooms renovated in our hotel and we are continuing the renovation process in the coming weeks. This is something we are really excited about and I know our customers will love the finished results. You can find updated images of our renovated rooms here: https://www.newgrangehotel.ie/accommodation.html

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