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“Food is OK”
Review of CHILL Restaurant

CHILL Restaurant
Ranked #22 of 48 Restaurants in Maynooth
Cuisines: American, International, Cafe, Grill
Dining options: Breakfast, Reservations
Restaurant details
Dining options: Breakfast, Reservations
Reviewed 18 April 2018

Been here a couple of times and is ok for a quick bite. I wouldn't recommend the chicken wings as they were quite dry with very little sauce. However, their hot chocolate (especially the coconut hot chocolate) and their shakes are very nice.

Date of visit: February 2018
Thank Shóna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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9 - 13 of 144 reviews

Reviewed 6 April 2018 via mobile

Paid a visit to chill for lunch with my teenagers. I chose Chill as it looks trendy and the menu suits their age. We had a short wait for our table which is not unexpected for a Friday lunch hour. Eventually a waitress took our order. My son ordered the chicken tenders and chips and he had good reports . My daughter did not have the same experience with her dish sadly. She ordered the Nachos and what came was inedible. They where covered in a cheese paste that possibly came from a tube, the salsa was tasteless and nachos soft. We ordered drinks and despite asking twice they never arrived so we left. I made a complaint and nth the waitress was very pleasant and apologied. A small discount was made to the bill..

Date of visit: April 2018
Thank conlonc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 February 2018 via mobile

Dirty cutlery to start off. Waited an hour for food. Food was alright. Table wasn't cleared when we eventually got our dessert so we were eating around our mains. Over charged but finally fixed up when a more experienced waiter stepped in. Not impressed at all.

Date of visit: February 2018
Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2018 via mobile

Went in at a relatively busy time of a Thursday afternoon, seated ourselves waited 10 minutes until a waiter finally came to ask if we "wanted" a menu! Ordered shortly after and drinks didn't arrive for 20 minutes, two milkshakes were ordered one was received and the other was totally forgotten about we had to ask another male waiter,who seems to be the only one with some initiative in the place, to bring the other one down which he went and made straight away. 3 Cokes later came down served in paper cups because that's all they had? Waited another 10 minutes following that for food to see that the red sauce container left on the table was completely empty with nothing left for us to use. Flagging down a waiter in this place is like trying to get a taxi in New York City, none of them seem interested and are aimlessly running around the restaurant. It's not understaffed either which is even more worrying. I actually watched one girl for the duration of my time and she did nothing but RUN up and down every inch of the restaurant smiling with her hands swinging. While she was doing this we watched a table of boys come in and wait 30 minutes AT LEAST to just be served their drinks. The staff also had to be reminded by these boys about the drinks and we also saw that they received paper "takeaway" cups which these boys also found hysterical. We then asked for more ketchup and mayonnaise the waiter told us she'd be back to us in "2 secs", later coming back to remind us and herself what it was she needed to get us. To be fair the girl was lovely but it was clear she has no guidance and no interest in work. So then following this she went around to other tables looking for more ketchup to take and give to us but she struggled with this given that the first 5 tables she checked had no ketchup left either. This same girl set a table with just knives and no forks ? Was very strange to watch. The staff seem to have a very obvious hiding space in the restaurant which they continuously gather at, not for any real purpose they are literally just standing there. To be honest we spent our entire time in Chill critiquing the staff and the management ,that doesn't seem to exist. There's no supervisor or manager it's just a bunch of 22 year olds thrown into a restaurant, it's clear there's no guidance training or work ethic. There's no table serving system going whatsoever and while the 4 of us sat there we planned the running of the business better than what was going on in front of our eyes. To put the icing on the cake we decided to leave after we finished our food because it was too funny to watch any longer. We walked to the till waited for 5 minutes to be assisted while waiters actually walked right by us, when we were assisted the girl had no change in the till there was only 20 and 10 cents available ?? We only had notes and she said to me could I "rob a euro" ?? From who? That was the cherry on top for us and although the food is good the management and running of this place taints the overall experience.

Also previously came here was the same situation with being served we had to remind the girl to get our coffees and we didn't receive them till after our food and they didn't even give us the right coffee because they didn't have white chocolate for a white mocha like we ordered and decided to make a normal mocha without consulting us if we wanted to change our order. I asked for pancakes and she said she'd have to check if the chef would do them because it was "busy". Seeing from other reviews with similar problems it's clear they'll have to take the pancakes off the menu because it's a recurring problem. While we ate we overheard the same waitress above talking to customers behind us who wanted salmon and said that they were "running to Dunnes for the salmon if they wanted to wait " ?? This is not an over exaggeration nor a lie although I wish it was for the restaurants sake, and it is absolutely comical. The only way I'll ever be coming back here is for the entertainment.

Date of visit: February 2018
7  Thank Emma F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2018 via mobile

went here with mam sister and kids for my nephews birthday and we got a table straight away and the staff were super friendly and took our order but we waited 45 minutes for sandwichs and chicken tenders and the place was quiet but a waiter noticed and adressed the situation straight away which was a let down but food was amazing and super affordable and i will definetely be back again i found it worth the wait

Date of visit: January 2018
1  Thank SarahJaay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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