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GlobeTrotting782186

Bad food and unpleasant staff

1.0 of 5 bubblesReviewed 23 Jun 2024
The only good thing I can say about this hotel is that the room is clean. everything else is terrible.
Bad service, bad food, unpleasant and uncooperative staff.
When we arrived they received us with a bad face and in the dinner service everything got worse.

don't waste your money on this hole
Date of stay: May 2024
Trip type: Travelled with friends
1.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
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Reviews (1,280)
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10 - 15 of 1,280 reviews
Reviewed 23 June 2024

Really impressed with spa here and in particular Jessica who honestly gives the best massage and facial I’ve ever had and certainly best value. Would highly recommend for anyone looking for a relaxing break. Check out their offers on the website - brilliant deals!

Date of stay: June 2024
Trip type: Travelled solo
Thank Judi O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 June 2024

My husband and I stayed at the Shearwater Hotel and we enjoyed our stay there! The staff was so friendly, our room was large enough, and the bed was very comfortable. The staff also helped us reserve a taxi for the next day which was very nice of them. Thank you Shearwater Hotel!

Date of stay: June 2024
Trip type: Travelled with family
Thank nspeer2244
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 June 2024

Went for a friend's 50th and the minute we arrived the staff were excellent. They couldn't do enough to make us welcome. The spa was fabulous and the manager Christina was so good. Had a meal booked for evening time and I must say the food was delicious, the staff were friendly and helpful. The rooms were so comfy. We all had a great time and definitely will be back.

Date of stay: June 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Susan R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 June 2024

I was there for my birthday with family and friends and I am pleased to say that the staff were excellent towards us and specially the staff in the spa the manger couldn't do more for us she went out of her way to make sure we were comfortable with everything the food was fabulous and the bar staff were very impressed and bent over backwards to us

Date of stay: June 2024
Trip type: Travelled with friends
1  Thank Andrea H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 June 2024

Amazing rooms staff and spa treatments, have just had the best massage from Jess in the spa. I suffer with my back and she sorted out all the pain and aches i came in with. The whole experience was amazing right from checking in, dinner and drinks. The staff on reception are so friendly Ava really stood out on reception. The rooms are super comfortable and spacious, a full size bath. It’s been a perfect stay. I cant wait to come back again.

Date of stay: June 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank tintin84
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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