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I stayed at this hotel on business and found the location and facilities excellent for my requirements. Maybe the dinner menu could be extended with some more choices, but the breakfast was excellent. I would recommend this hotel for anyone who wants to tour West Cork and use it as a base as there is a regular bus service to Cork City just down the road and it only cost 2.20 Euro into the city which would be a great day out shopping without the hassle of bringing a car and paying for parking.
Date of stay: July 2024
Trip type: Travelled on business
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Janice McConnell, General Manager at Oriel House Hotel, responded to this review
Responded 25 Jul 2024
Dear liamdriscoll,
Thank you for taking the time to review your recent stay with us & for your feedback. I am delighted to read that you had such an enjoyable stay & that both the locations & facilities were ideally suited to your requirements. The hotel is indeed ideally situated for exploring West Cork or a quick bus ride into Cork City Centre!
Looking forward to welcoming you back to the Oriel for your next stay.
Kind regards, Janice McConnell General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews leisure centre lovely hotel cork city food was lovely family room both nights great facilities would highly recommend this hotel from start to finish enjoyable stay a lovely stay top class wedding bistro fab ireland
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Great stay with a large clean room and a separate bath and freestanding shower cubicle. The leisure centre was a great facility which opened very early which was excellent for an early start,
Date of stay: July 2024
Trip type: Travelled on business
Value
Location
Sleep Quality
Rooms
Cleanliness
Service
Review collected in partnership with this hotel
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Janice McConnell, General Manager at Oriel House Hotel, responded to this reviewResponded 22 July 2024
Dear mariondp,
Thank you for taking the time to review your recent stay with us. I am delighted to read by your 5* review that you found every aspect of your stay so enjoyable.
Looking forward to welcoming you back to the Oriel for your next visit.
Kind regards, Janice McConnell General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
I had the most wonderful night's sleep I have had in ages, what a beautiful hotel. Diner and breakfast were 5 stars.
Date of stay: July 2024
Trip type: Travelled on business
Value
Location
Sleep Quality
Rooms
Cleanliness
Service
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Janice McConnell, General Manager at Oriel House Hotel, responded to this reviewResponded 15 July 2024
Dear Frances, Thank you for taking the time to review your recent stay with us. I am delighted to read by your 5* review that you had such an enjoyable stay & "the most wonderful night's sleep".
Looking forward to welcoming you back to the Oriel for your next stay.
Kind regards, Janice McConnell General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Arrived on Friday 5/07/2024 around half 3/4 pm when arrived was told they needed a €150 payment to hold but was not said to me before arriving even though I had the room already paid for so that took me by surprise and I was not happy about this I got it back the next day but that defeats the purpose as it was not said to me and some people only bring that much money with them for a one night stay to spend
Then when got into the room the door would not lock and I said it to reception but nothing was done about this and then when going for shower the water took almost 10 minutes to heat
I have left one start because the food was nice and the lady serving me and my partner was very kind but the room and the greeting we got and the surprises was not good whatsoever
Would not recommend for an overnight stay !!!
Date of stay: July 2024
Trip type: Travelled as a couple
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Janice McConnell, General Manager at Oriel House Hotel, responded to this reviewResponded 15 July 2024
Dear Explorer60400049396,
Thank you for taking the time to review your recent stay with us. I am disappointed to read that you found your stay below our usual high standards. I would like to the opportunity to discuss your feedback with you if you could please contact me directly on 021 4208400.
Looking forward to hearing from you.
Kind regards, Janice McConnell General Manager
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Please could you change or clean the bath mat in the room I stayed/ other rooms if they are the same. Thank you.
Date of stay: July 2024
Trip type: Travelled on business
Value
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Janice McConnell, General Manager at Oriel House Hotel, responded to this reviewResponded 11 July 2024
Dear c0k0r0,
Thank you for taking the time to review your recent stay with us & for your feedback. I have personally addressed the issue that you have raised in relation to the bathmat in your room with our accommodation manager & thank you for bringing this to our attention.
Looking forward to welcoming you back to the Oriel in the future.
Kind regards, Janice McConnell General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oriel House Hotel is a great place just outside of Cork. They had wonderful, comfy rooms, a great buffet breakfast with so many options and a nice leisure center.
Date of stay: July 2024
Value
Location
Sleep Quality
Rooms
Cleanliness
Service
Review collected in partnership with this hotel
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Janice McConnell, General Manager at Oriel House Hotel, responded to this reviewResponded 11 July 2024
Dear melaniezidonis,
Thank you for taking the time to review your recent stay with us. I am delighted to read by your 5* review that you found every aspect of your stay so enjoyable!
Looking forward to welcoming you back to the Oriel for your next visit.
Kind regards, Janice McConnell General Manager
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC