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All reviews leisure centre cork city collins bar bistro restaurant nice hotel carvery lunch bar food fota wildlife park breakfast staff stayed here for two nights night stay top class family room food was lovely family break staff were lovely last weekend
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Reviewed 29 June 2021

Thoroughly enjoyed our two night stay in the Carrigaline Court Hotel. The rooms were very comfortable, the food was amazing and the staff were so friendly and helpful. A special mention to Chris who served us in the bar on both nights. He was so attentive, friendly and he really went above and beyond for us and made our stay such an enjoyable experience. Will definitely be back in the future.

Date of stay: June 2021
Trip type: Travelled with family
Thank erinkU6274NF
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Marketing Team, Marketing at Carrigaline Court Hotel & Leisure Centre, responded to this reviewResponded 30 June 2021

Hi Erin,

We are delighted to hear that you enjoyed your 2 night stay with us! We will pass on the special mention to Chris. He is a valuable and loveable member of our team here. As the review has been all positive, we hope you might reconsider the 4 star review and give us a 5 star review? As the ratings impact our overall rating. We look forward to welcoming you back in the near future.

Many thanks, the Carrigaline Court Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2021 via mobile

Check in on Thursday @3.00pm.
It was my friends birthday so it was a treat. We had the meal as part of our overnight stay.
Been the birthday we started with some cocktails, starters-aranici deep fried ina tomatoe and basil sauce. Mains- we had a beef burger and Dessert- Salted Carmel Cheesecake. From start to finish absolutely beautiful. We got served by Rebecca, Chris and Sarah.. must say food was beautiful ....we were stuffed.
All social distance inside having dinner and everything ran so well. Staff are excellent and friendly.
Im going back again in 3weeks.

Date of stay: June 2021
Trip type: Travelled with friends
Thank HellBells45
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Marketing Team, Marketing at Carrigaline Court Hotel & Leisure Centre, responded to this reviewResponded 23 June 2021

Dear Madam, many thanks for the kind words and we're glad to hear that you enjoyed your stay at the hotel. We look forward to welcoming you back in the near future! Best wishes, the Carrigaline Court Hotel team

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Reviewed 10 March 2021 via mobile

Had a short stay on business and must say that the room are spotlessly clean from the day I arrive to the day I left.. I managed to meet the Head Housekeeper.. I think Nensi was her name... Genuinely friendly and nothing was too much trouble for her an her staff.. They are an absolute credit to the hotel, particularly in these mad Covid times we find ourselves in. Way above and beyond what I could have expected.

Date of stay: March 2021
Trip type: Travelled on business
Thank sixkiller68
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Marketing Team, Marketing at Carrigaline Court Hotel & Leisure Centre, responded to this reviewResponded 15 March 2021

Dear Sir/Madam, many thanks for the kind words and we're glad to hear that you enjoyed your stay at the hotel. We look forward to welcoming you back in the near future! Best wishes, the Carrigaline Court Hotel team

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Reviewed 15 February 2021

I've been staying in this hotel for over 7 years and can honestly say it's one of the best I stay in. The rooms are modern and clean. The food is second to none and the customer service is flawless, from Kate at the front desk to John in the restaurant / bar. Even in a pandemic this hotel still offers the highest levels of service to ensure guests are comfortable and relaxed. Couldn't recommend them enough.

Date of stay: February 2021
Trip type: Travelled on business
Thank Stephen C
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Marketing Team, Marketing at Carrigaline Court Hotel & Leisure Centre, responded to this reviewResponded 15 March 2021

Hi Stephen, we're grateful for your ongoing support over the years and appreciate the warm words regarding your experiences. All the team look forward to welcoming you back in the near future. Many thanks, the Carrigaline Court Hotel

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Reviewed 15 December 2020

Even with COVID19 you would expect a better breakfast of a 4*. Poor standard and quality of cooked breakfast. Things like toast, tea /coffee etc was fine but cooked breakfast very very poor. For the amount of guests in the hotel surely they could cook the breakfast fresh for example the bacon, pudding and even overcooked microwaved scrambled eggs not acceptable. In this time surely a bit of effort by the chef is possible.

Food at dinner nice but desserts very poor. All bought in and no love at all. Perhaps if you are going to offer desserts do them in house and do them right.

1st time is leisure centre and incredible dilapidated. Swimming pool area awful and need major refurb fast. Door frames crumbling around pool / tiles cracked, pain peeling and changing rooms not much better. Awful part of hotel compared to lobby / bedrooms.

Room tip: Make sure to ask for NEW ROOM.
Date of stay: December 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
2  Thank GPKH231919
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Marketing Team, Guest Services / Front Office at Carrigaline Court Hotel & Leisure Centre, responded to this reviewResponded 29 December 2020

Dear Sir/Madam,

many thanks for your comments and we are sorry to hear that your experience of our hotel does not seem to match the high standards that we strive for and usually deliver based on the majority of feedback received.

Our breakfast items are cooked fresh each morning, and we currently operate a table service as opposed to a self-service buffet due to covid precautions.

In terms of dinner service, we have an in-house Italian patisserie chef who specialises in desserts that usually receive high praise from customers. Again, we are sorry to hear that your opinion does not seem to match the regular positive feedback received.

The hotel recently undertook a multi-million Euro refurb, and we are certified as a 4* property by Failte Ireland. We have a large base of local members that enjoy our leisure centre facilities, as well as returning hotel guests that make use of the facilities, all of which are regularly maintained and meet all safety requirements.

We aim to exceed customer expectations and usually achieve high feedback scores on sites such as this, so we hope that you will consider returning again in the near future

Best wishes,
the Carrigaline Court Hotel team

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