We had two rooms for five days and absolutely loved the location of the resort and received excellent service from the staff we encountered.
The building, from the rooms to the pool, feel like a very nice Doubletree and not a Hilton resort. There is definitely some deferred maintenance around the property from stained hallway carpeting to dated sofas and fixtures in the rooms.
We found the quality of the food at the restaurant was high even though the menu was fairly limited.
The staff were incredible from the coffee kiosk to the front desk staff who greeted you every time you walked in and out of the resort. The only downside was there were long lines in certain areas of the hotel all of the time. The resort was understaffed which was surprising considering the resort was fully occupied. We frequently waited 10-15 minutes for a coffee in the morning and drinks at the pool bar in the afternoon. This was a management problem that needs to be addressed.
If you want to stay outside Sedona, this is a great option.More
- 1 (800) 568-8520
- Free Wifi
- Free parking
- Fitness centre