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All reviews diamond resorts full kitchen village of oak creek timeshare presentation living room stove top hot tub first floor minute drive coffee maker studio concierge rock property microwave fireplace unit
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Reviewed 7 December 2020 via mobile

It's a decent place but the shower water was cold 2 of the 3 nights we were there and the hot tub was shut down as well. The wifi was so slow we couldn't even use it. Would recommend staying somewhere else for sure.

Date of stay: December 2020
Trip type: Travelled as a couple
Thank Mose C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diamond Resorts, Other at Bell Rock Inn, responded to this reviewResponded 9 December 2020

We appreciate your feedback and regret to hear the service received during your stay with us failed to meet your expectations. We will relay your response to our team with the intent to improve for our future guests. -GP

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 October 2020

This hotel has rooms with a coffee maker, refrigerator, microwave, small cook top & all utensils for a few days stay. The bed was large and comfortable, separated from kitchen/LR area. Nice grounds and swimming pools. There's no restaurant tho. Be aware the strong coffee packet is jolting.

Date of stay: October 2020
1  Thank KarenB750
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diamond Resorts, Other at Bell Rock Inn, responded to this reviewResponded 14 October 2020

Thank you for taking the time to share your experience. We greatly appreciate it. Please come again! -GP

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Reviewed 11 October 2020

Bell Rock Inn is an older timeshare resort that needs room updates, but everything was very clean and sanitized. Social distancing was advised and masks were mandatory inside of any buildings. The pools were fantastic and our granddaughters had a great time. The central location of this resort just outside the Sedona city limits was ideal. The resort is located within close proximity of the famous Bell Rock with excellent hiking/walking options. Tammy and Nora in the office were EXTREMELY helpful in making our week's stay enjoyable! Tammy helped with tour options, and Nora was an excellent front desk representative!

Date of stay: October 2020
    • Value
    • Sleep Quality
    • Service
2  Thank Mcgowan413
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diamond Resorts, Other at Bell Rock Inn, responded to this reviewResponded 12 October 2020

Thank you for choosing to stay with us. It is a pleasure to know our team has made your stay a memorable one. We are dedicated to your comfort and wellbeing, always willing to assist and provide you with the best experience. We look forward to welcoming you back at our resort in the future. -GP

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Reviewed 9 October 2020

For $89 a night and only paid $250+ for two nights (including other fees), the room we got was what we exactly needed for two adults and two kids. The room was small, but it has a kitchenette (stovetop, microwave, big refrigerator, toaster, blender, plates, cutlery, glasses, pans, coffee maker). Towels (including pool towels), sheets, toiletries, mini bottles of shampoo/conditioner, soap, paper towels, were included. We cooked quick meals for breakfast so we don't have to go out and eat with the crowd. The studio has one king bed and a sofa bed which were perfect for our family. There is a small dining area attached to the kitchnette and enjoyed our meals and card games at night. There is a private small patio, and our view downstairs was facing a little bit of the Bell Rock view. There were small issues, but not big enough to make our stay bad. Would definitely stay there again. The small pool made our kids happy. The location was about 2 miles away from Sedona's center which is actually good to stay away from the crowd and busy streets.

Room tip: Downstairs is good if you have a lot of stuff to bring because there is no elevator going up to the second floor.
Date of stay: October 2020
    • Value
    • Location
    • Service
Thank 133rizap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diamond Resorts, Other at Bell Rock Inn, responded to this reviewResponded 12 October 2020

Thank you for taking the time to share your experience with us. We hope you will come back and visit soon. -GP

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Reviewed 21 September 2020

I booked this room 8 weeks in advance and payed in full. I was told I would get a balcony room with fireplace and full kitchen with a great view of bell rock. Instead we did Get a room with a kitchen, no fireplace, no balcony and a view in which there is zero view of bell rock and a big tree right in front of the window blocking any other views. I phoned the front desk only to be told that it is what it is. There is no requesting a certain room and the person who took my reservation should not have told me otherwise. She was rude and had no interest as to what was told to me when choosing this hotel. The room we were given is run down with scratched furniture and dirty carpet. Plus side you are right next to the beautiful vistas. Research the area, there are many hotels to choose from.

Room tip: Cannot choose a room at this hotel, we tried and payed for one in advance but when we got to the hotel they did not give us what we paid for
Date of stay: September 2020
    • Rooms
    • Cleanliness
    • Service
Thank Curiosity382942
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diamond Resorts, Other at Bell Rock Inn, responded to this reviewResponded 22 September 2020

Thank you for letting us know about your recent stay at Bell Rock Inn. We are sorry to hear that your time with us did not go as expected. We appreciate your feedback as it will help us take the necessary actions to ensure all guests enjoy a home away from home experience during their time with us. -GP

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